— If you are a broker or importer, there are important changes to our payment systems you need to know about. Find out more.
You can use the compliments, comments and complaints form to:
- Express a concern;
- Provide praise for a job well done; or
- Bring a specific incident to the attention of the Canada Border Services Agency (CBSA) for possible investigation.
Visit the appeals section of the web site to review an assessment or CBSA decision.
To contact media relations, including national and regional spokespersons, refer to our Media Room.
To request information under the Access to Information Act or the Privacy Act, please visit our Access to Information and Privacy section.
Note: The CBSA will only respond to enquiries about our services and programs.
See the Government Electronic Directory Services (GEDS) for a directory of federal public servants in all regions across Canada.
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