Requesting a Review

Requesting a third-party review

Requesting an extension of time review

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Recourse - Appeals/Reviews
Recourse Principles

The Canada Border Services Agency's redress process is governed by the following principles:

Timeliness: You can expect that decisions will be issued within reasonable time frames.

Accessibility: You can request a review of CBSA actions or decisions.

Consistency: You can expect uniform decisions based on the same circumstances.

Impartiality: You can expect an objective decision-making process.

Transparency: You have access to an open redress process.

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