2017-18 Departmental Results Report - Canada Border Services Agency
Status report on transformational and major Crown projects

Project name: Electronic Manifest (eManifest)

Description

eManifest is a major, transformative initiative and part of the measures put in place by the Government to enhance the safety and security of Canadians as well as international trade, while streamlining cross-border processes. When fully implemented, eManifest will require trade chain partners in all modes of transportation to electronically transmit advance commercial information to the CBSA within prescribed mode-specific timeframes.

Project outcomes

Industrial benefits

Sponsoring department

Canada Border Services Agency

Contracting authority

Participating departments

N/A

Prime contractor

N/A

Major subcontractors

IBM, Ottawa, Ontario, Canada
Emerion, Ottawa, Ontario, Canada

Project phase

Closing Phase

Major milestones

Accomplished:

Progress report and explanation of variances

In September 2017, the CBSA received Treasury Board concurrence to proceed with the project closure of eManifest, given the attainment of its business goals, as set out in the revised project plan approved in June 2014, within the approved project authority. All required documentation for project closure is being finalized, with the expectation that the project will seek approval for closure in September 2018.

Project name: CBSA Assessment and Revenue Management (CARM)

Description

CARM is a multi-year initiative to modernize and optimize the CBSA’s commercial assessment and revenue collection processes and systems. When fully implemented, CARM will provide new and streamlined ways for commercial trade chain partners to interact with the CBSA, and will provide the CBSA with a modernized financial management regime focused on providing self-serve, client-based services and processes.

The CBSA collects over $30 billion in duties and taxes each year, making it the Government’s second largest revenue collector behind the Canada Revenue Agency. Ensuring the accurate and efficient assessment, collection and reporting of this revenue from importers is key to ensuring that the CBSA upholds its financial stewardship responsibilities. By simplifying the processes associated with the assessment and collection of duties and taxes for commercial clients, compliance with rules and regulations will also improve for commercial clients. Ultimately, doing business in Canada will be easier with the implementation of CARM.

Project outcomes

The transformation of the CBSA’s assessment and revenue management functions through CARM is intended to produce the following business outcomes:

Industrial benefits

The CARM project will benefit commercial trade chain partners and Canadian businesses by:

Sponsoring department

Canada Border Services Agency

Contracting authority

Public Services and Procurement Canada

Participating departments

Public Services and Procurement Canada
Shared Services Canada
Treasury Board Secretariat
Canada Revenue Agency

Prime contractor

Deloitte Inc., Ottawa, Ontario, Canada

Major subcontractors

Accenture, Ottawa, Ontario, Canada

Project phase

CARM Phase 1 was completed with the implementation of the Accounts Receivable Ledger (ARL) in January 2016.

The design stage of CARM Phase 2 (planning phase) is in progress.

Major milestones

Accomplished:

Planned:

Progress report and explanation of variances

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