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Rulings for tariff classification, valuation, origin, and marking: Applying by email or mail

If you are not planning on applying through the CARM Client Portal, the CBSA also accepts applications submitted by email or mail.

You may send an application to the CBSA by email, mail or registered (traceable) mail, in English or in French. Your application must be supported by complete and accurate information on the goods, including the following non-exhaustive list:

Any authorized person who wishes to handle business with the CBSA on behalf of another person is responsible for ensuring that the proper authority has been delegated to them, as per the requirements referenced in departmental memorandum D1-6-1: Authority to Act as an Agent, or departmental memorandum D1-8-1: Licensing of Customs Brokers.

You will also need to provide specific information depending on the type of ruling application and whether you choose to exchange information by email with the CBSA. For more information, please consult the relevant departmental memoranda:

Signing the letter or email

The ruling application letter or email must be both:

Where to send the letter or email

If you have an office in Canada, send your application to the CBSA Trade Operations Division office responsible for the region where your office is located. This also applies if you are a non-resident importer who has an office in Canada.

If you don’t have an office in Canada, send your application to the CBSA Trade Operations Division office responsible for the region where the majority of importations are expected to occur.

Please consult the list of mail and email addresses for the Trade Operations Divisions.

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