People of the CBSA: Kelly Wolfslehner's story

Transcript

Kelly Wolfslehner on-screen.

Video of Kelly at her workplace.

My name is Kelly Wolfslehner and my pronouns are she and her, and I’m a border services officer working in Vancouver. We do customs clearances for commercial entries as well as for folks that are coming over as new immigrants or those on study or work permits. We also do NEXUS for the trusted traveller program and essentially answer any questions that the public may have in and around CBSA or customs-related processing.

Videos of members of the LGBTQ2+ community.

I’m a member of the LGBTQ2+ community, and I also identify as a woman. LGBTQ2+, which stands for lesbian, gay, bisexual, transgender, queer or questioning as well as two-spirit with the plus meaning that there’s a number of other identities that we’re not able to account for in the acronym, but we acknowledge and welcome their inclusivity within the LGBTQ2+ umbrella.

So, it’s important that the agency look at the policies, procedures and inward and outward-facing messaging regarding LGBTQ2+ because we want to create a sense of diversity and inclusivity that which matches the Canadian public or the mosaic of the Canadian public.