Your Information at the Border: Air

Transcript

(Video of a BSO using her computer inside a booth at an airport)

Are you curious about what information the Canada Border

(Video of a BSO scanning a traveler's passport inside the booth)

Services Agency collects and why?

(Video of passengers inside of an airplane)

When you travel to Canada by air, we collect pre-arrival data, entry data and exit data. With prearrival data, we know you're coming

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before your plane touches down.

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That's because we receive information from the airline, which tells us who is on board.

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From this we collect: name, citizenship, travel document, ticket details, seating info, and flight information.

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This information helps us prepare to receive people or goods that may be

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inadmissible or pose a threat to Canada.

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This information is securely stored and kept for three-and-a-half years.

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When your flight lands in Canada, we collect entry data.

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This data helps us confirm your identity

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and the goods you are bringing into the country,

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assess any duties and taxes, and creates your Canadian entry record.

(Video of a traveler approaching an airport kiosk, and tapping the screen)

You can use airport kiosks or eGates to scan your

(Video of a traveler taking out her passport)

travel document and complete

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your customs declaration.

(Video of a traveler taking a photo using the airport kiosk)

The device takes a photo to verify your identity,

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matching it to your travel document.

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Your photo and data are securely sent to us.

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The devices then print a receipt

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and delete your data immediately.

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A copy of your photo and your personal information are saved on secure CBSA servers for fifteen years.

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Next, you'll show your receipt

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to a border services officer.

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If airport kiosks or eGates are not available at the airport,

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an officer will collect your customs and immigration declaration in person.

(Video of the BSO handing back the receipt and passport to the traveler, and signaling her to continue onward)

Once your information is verified, you can continue

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your journey into Canada.

(Video of the BSO handing back the receipt and passport to the traveler, and signaling her to go to the duties and taxes booth)

You may be asked for additional information if a border services officer needs to confirm more details

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or if you need to pay duty or tax.

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When you leave Canada by air, we collect exit data directly

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from air carriers through passenger manifests.

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This information is also saved on secure CBSA servers for 15 years.

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This exit data, combined with entry data, makes up your travel history. This helps us identify non-residents who overstay and take appropriate immigration actions

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and respond to the departure of high-risk people or goods who may pose a risk to Canada.

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Your privacy is a priority.

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We ensure your information is protected and retained only as long as necessary

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in accordance to the Custom Act,

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the Privacy Act and the Immigration and Refugee Protection Act.

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You can always request access

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or corrections to your personal information.

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We're here to welcome you

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and to keep our borders safe.

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We're always available to help.

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