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CARM webinars and registration events

Registration is required for these webinars. Use the link that corresponds to your preferred language, date and time.

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Registering your small or medium business on the CARM client portal

A webinar dedicated to helping small and medium businesses understand how CARM may affect them while guiding them through the steps required to register on the portal.

Webinar sessions
Language Date Time Registration
English Wednesday, 10:30 am to 11:30 am EDT Register
French Thursday, 11 am to 12 pm EDT Register

What you need to know about CARM Release 3

A webinar that provides an overview of the key changes that are coming prior to and following the external launch of the CARM Client Portal on .

Webinar sessions
Language Date Time Registration
English Tuesday, 1 pm to 2:30 pm EDT Register
French Wednesday, 1 pm to 2:30 pm EDT Register

CARM Transition Measures for trade chain partners

This information session is providing trade chain partners (TCPs) additional information on the transition measures, related to the CARM October 21 external launch of CARM.

Note: Once a session is booked to capacity registration will be closed and the session marked as ‘Full’. Recordings of each session will be made available by request by email to the CARM Stakeholder Engagement Team at cbsa.carm_engagement-engagement_de_la_gcra.asfc@cbsa-asfc.gc.ca

Webinar sessions
Language Date Time Registration
English Wednesday, 1 pm to 2:30 pm EDT Register
French Thursday, 1 pm to 2:30 pm EDT Register

Registering on the CARM client portal for non-resident importers

A webinar dedicated to helping non-resident importers (NRI) register in the CARM Client Portal (CCP), understand their responsibilities and to provide an overview of the Release Prior to Payment (RPP) Program as well as what to expect during the cutover and transition periods.

Webinar sessions
Language Date Time Registration
English Tuesday, 1 pm to 2 pm EDT Register

CARM in-person registration events

Select CBSA locations across the country are hosting in-person registration sessions to answer your CARM related questions and to help you register your business account in the CARM Client Portal.

Please note that these registration events may change upon short notice. To confirm the date and time for these sessions you can get in touch by email.

For Ontario sessions, email: cbsa-asfc_southernontarioregionnews@cbsa-asfc.gc.ca

Registration events
Location Date Time
Abbotsford-Huntingdon (817)

Local address
Thursday, 10 am to 4 pm PDT

Walk-in appointments only.
Wednesday,
Pacific Highway (813) – Commercial

Local address
Tuesday, 9 am to 4 pm PDT

Walk-in appointments only.
Saturday, 10 am to 4 pm PDT

Walk-in appointments only.
Vancouver International Airport Commercial Operations (821) – Air Cargo

Local address
Tuesday, 10 am to 2 pm PDT

Walk-in appointments only.

Contact us

Send us your questions and comments. To stay up to date, ask to be a added to the CARM distribution list.
Email: cbsa.carm_engagement-engagement_de_la_gcra.asfc@cbsa-asfc.gc.ca

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