CARM: Assess and pay duties and taxes on imported commercial goods
From the Canada Border Services Agency
Don’t have a user account?
Business owner
If you want to authorize an employee to take on the role of a business account manager, you do not need to create a user account first.
Note: Only the business account manager can register your business in the portal. Business owners can wait to create their user account after the business is registered.
If you are the business owner and want to act as your own business account manager, follow the instructions below.
Business account managers (BAMs) and regular users
- Click Sign in. Choose one of 2 options to register and select a username and password. Every time you sign in you must use the same option that you use to register. Your options are:
- GCKey username and password: A GCKey username and password can be used to sign in to any Government of Canada online account that supports GCKey
- Interac Sign-in Partner: Use your online Canadian banking username and password (if your online bank is supported)
- Complete the steps as instructed to enrol for multi-factor authentication
- Follow the screens to set up your personal profile
- On the First time setup screen, you will have 2 options:
- For business account managers (BAM): Register my business
- For regular users (employees): Request access to my employer's business
The CBSA assesses and collects duties and taxes on commercial goods imported into Canada using the CBSA Assessment and Revenue Management (CARM) system.
Latest
- News release: Importers now benefiting from new accounting system for the collection of duties and taxes for commercial goods
- Customs notice 24-37: CARM Reminder: Improper Use of Exporter BN15 to Obtain Release and Account for Imported Goods
- Bulletins: System updates, known issues, planned outages, helpdesk holiday schedule
Get started
How trade chain partners can register and start using the CARM Client Portal to do business with us.
Release schedule, features and benefits
Milestones. Changes to the Release Prior to Payment (RPP) Program. New features like harmonized billing cycles.
Customs notices
A list of CARM related customs notices.
Register for or modify an import-export program account
You need a business number and an import-export program (RM) account before you import or export goods.
Departmental memoranda
Guidance on new agency procedures no in effect.
Webinars
Register for an upcoming CARM Client Portal webinar.
Onboarding documentation
Get help with registration and system changes.
List of licensed customs brokers
Find a broker to support your import or export business.
Software and service providers
Third-party registered software and service providers to connect with CBSA's various EDI applications.
Advance and national rulings
Published ruling letters with the applicant's consent for the Advance Ruling (Tariff Classification and Origin) and National Customs Ruling programs.
Client service
Our commitment to you. Processing times.
Contact us
- CARM client service and helpdesk
- CARM Technical Support Unit: API, CAD and overseas calls
- Subscribe to the CARM distribution list: cbsa.carm_engagement-engagement_de_la_gcra.asfc@cbsa-asfc.gc.ca
- Connect with us on LinkedIn
Related links
- Development and maintenance expenditures: , to
- Canada Gazette: Regulations Amending Certain Regulations Administered and Enforced by the Canada Border Services Agency
- Canada Gazette: Order Amending the Order Fixing May 13, 2024 as the Day on Which Certain Provisions of the Budget Implementation Act, 2021, No. 1 and the Budget Implementation Act, 2022, No. 1 Come into Force
- Canada Gazette, Part 2, Volume 158, Number 6: Financial Security (Electronic Means) Regulations
Features
CARM video gallery
A series of video tutorials to help you use the CARM Client Portal.
Getting “reel” at the border
Discover the impact of CARM on your business and how to prepare accordingly.
CARM Client Portal: Testimonials
Business owners share their experiences and thoughts about CARM.
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