Client support: CBSA Assessment and Revenue Management

From the Canada Border Services Agency

Contact the CARM Client Support Helpdesk (CCSH) if you are a current importer, customs broker or trade consultant and need support with:

  • accessing the CARM Client Portal
  • issues related to your payment processing, payment allocation, clearing, offsetting and reconciling
  • disbursement and collection activities

Contact us online: Client support contact form

Telephone: Call 1-800-461-9999 (press 2) if you are experiencing any difficulties using the form

Hours of operation: Monday to Friday, 7 am to 8 pm ET

Date modified: