Client support: CBSA Assessment and Revenue Management
From the Canada Border Services Agency
Contact the CARM Client Support Helpdesk (CCSH) if you are a current importer, customs broker or trade consultant and need support with:
- accessing the CARM Client Portal
- issues related to your payment processing, payment allocation, clearing, offsetting and reconciling
- disbursement and collection activities
Contact us online: Client support contact form
Telephone: Call 1-800-461-9999 (press 2) if you are experiencing any difficulties using the form
Hours of operation: Monday to Friday, 7 am to 8 pm ET