Client support: CBSA Assessment and Revenue Management

From: Canada Border Services Agency

Contact the CARM Client Support Helpdesk (CCSH) if you are a current importer, customs broker or trade consultant and need support with:

  • accessing the CARM Client Portal
  • issues related to your payment processing, payment allocation, clearing, offsetting and reconciling
  • disbursement and collection activities

Contact us online: Client support contact form

Telephone: Call 1-800-461-9999

Hours of operation: Monday to Friday, 7 am to 5 pm ET

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