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CARM: Release schedule, features and benefits

The Canada Border Services Agency (CBSA) Assessment and Revenue Management (CARM) project is a multi-year digital initiative that is changing how duties and taxes imposed on commercial goods imported into Canada are paid. Through CARM, the CBSA is modernizing and streamlining the process of importing commercial goods.

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CARM Client Portal launch (Release 1)

Status: Completed May 2021

The CARM Client Portal (CCP) went live as part of Release 1 on . The introduction of this portal enabled the trade community importing goods into Canada to complete the following tasks:

  • view transactions posted to accounts
  • make payments by credit card, online banking or set up pre-authorized debit
  • request and track the progress of rulings electronically
  • classify goods and estimate duties and taxes

The CARM Client Portal was made available to importers, customs brokers and trade consultants submitting rulings on behalf of importers. Users became able to delegate portal access to employees and third parties, such as customs brokers and trade consultants, enabling them to seamlessly continue providing their services.

Soft launch

Status: launched October 2023 and concluded in March 2024

This soft launch took place in October 2023 to allow selected industry partners to test their own internal systems and allow time for software service providers to continue to certify their software with CARM.

Internal launch: compliance activities (Release 2)

Status: launched

With this successful internal launch, enhanced compliance and validation activities were possible using a new trade compliance tool.

External launch (Release 3)

On , CARM became the official system of record for imposing or levying duties and taxes. This release introduced:

Benefits and features

CARM simplifies the overall importing process by:

Changes to the Release Prior to Payment Program

The Release Prior to Payment (RPP) Program allows participants to obtain the release of goods from the CBSA before the final accounting and payment of duties and taxes. Importers must now post financial security themselves to be able to participate in the Release Prior to Payment (RPP) program, since they can no longer use the financial security posted by their customs brokers.

There are 2 posting options:

Consult the following user guides on specific RPP-related functions in the portal:

More information on the RPP Program and related surety requirements:

Release Prior to Payment (RPP): Transition period

A fixed 180 days transition period began on when CARM launched externally. The purpose of this transition period is to give importers time to adapt to using the CARM client portal. In order to benefit from the RPP program, beyond the transition period, importers must post their first financial security in the portal before .

Please note: All importers that registered to the portal prior to or have a history of importing commercial goods into Canada within the past four years, were automatically enrolled in the RPP program and are benefiting from the full 180 days transition period ending on . This includes importers who use the services of a customs broker.

New importers (no history of importation) that are registering to the portal after October 21, 2024, but within the transition period, will need to enrol enroll in RPP to benefit from RPP privileges for the remainder of the 180 day period ending on April 19, 2025.

More information:

Questions and answers

What options are available to post financial security?

Importers must meet their financial security requirements by posting a written security agreement (WSA) or a security cash deposit in the CARM client portal. WSA in paper format will no longer be accepted. Other forms of financial security (beyond cash security deposit and Financial Security Agreement) that are currently in use may still be available in exceptional circumstances.

How will an importer post an electronic financial security agreement?

A Written Security Agreement (e.g. Customs Bond) is provided by a financial security provider to act as a guarantee against importer debt.

There are 2 ways to link a written security agreement to the importer’s RPP program:

  • the Bond Application Program Interface (API) by the Financial Security Provider
  • the CARM Client Portal (CCP) by the importer, subsequently approved by the Financial Security Provider

If the importer posts the bond directly on the portal, the CARM solution pushes the information entered by the importer to the surety provider for validation via the portal.

When choosing a financial security agreement.

There are multiple types of financial security agreements that can be issued by different security providers. Please refer to the list of financial institutions regulated by the Office of the Superintendent of Financial Institutions made up of institutions that are CBSA approved. This list includes banks (domestic and foreign), trust companies and loan companies.

Importers can use this approved list to find sureties to secure financial security.

How to calculate financial security for RPP?

Cash security deposit: set at 100% of the highest monthly accounts receivable (inclusive of GST) within the last 12 months.

  • There is no minimum required.
  • An importer may choose to make a single deposit for multiple importer program accounts associated to a business (BN9) however they will need to identify the security breakdown for each importer program.

Financial security agreement: set at equal to or greater than 50% of the importer's highest monthly accounts receivable within the last 12 months.

  • A minimum amount of $5,000 is required per RM importer program account.
  • An importer may choose to obtain a single financial security for multiple importer program accounts associated to a business (BN9) however they will need to identify the security breakdown for each importer RM number, while meeting the minimum threshold of $5,000.
  • The maximum amount of security required will be capped at $10 million for each RM importer program account number. An importer may choose to post a higher security amount if their account receivable exceeds the cap, but it is not mandatory.
What is included in my accounts receivable (AR)?

Accounts Receivable (AR) includes assessment transactions accounted for on a CAD, corrections or adjustments and any CBSA-initiated transactions posted to a TCPs account including applicable AMPs, CBSA-initiated corrections or adjustments, drawbacks or manual bills such as licence fees and ascertained forfeitures.

How will the CBSA convert Legacy Security programs (Importer Direct Program)?

Existing financial security agreements have been transferred to CARM by the CBSA. When the amount is not enough to meet the new CARM requirement, an importer will have the option to post additional security. System nudges will activate when the balance due is equal or higher than 75% of the total expected security coverage.

Do importers need to enrol in RPP during the transition period?

Importers that registered on the CARM Client Portal (CCP) before or had a history of importing commercial goods into Canada did not need to enrol in the Release Prior to Payment (RPP) program. These importers were automatically provided the RPP indicator by the CBSA and all they have to do to remain in this program is post their required financial security prior to the end of the 180-day transition period.

Importers that registered on the CARM Client Portal (CCP) after can also benefit from the transition period, but must enrol in the Release Prior to Payment (RPP) program in the portal. Once enrolled, the importer will be able to select "lower than recommended amount".

What happens if an importer fails to post financial security before the end of the transition period?

If financial security is not provided within the 180 day transition period, the importer will be removed from the RPP program (at day 181).

Will CARM calculate the financial security requirement?

The CARM system will automatically calculate the financial security requirement an importer must post, based on the last 12 months of historical payments to the CBSA at the time of enrolment.

Can an importer use a one-time financial security agreement?

Yes. Financial Security Agreements can be continuous or for a set duration. Continuous agreements do not expire; however, they are monitored to ensure they sufficiently cover the security required. Financial Security Agreements for a specific duration are only considered active for the timeframe for which they are underwritten and are considered inactive after the end date of the agreement.

How will financial Security be monitored, and when will the nudging begin?

The CARM system uses a nudging framework for RPP importers to encourage real-time compliance of financial security requirements. When an RPP importer's financial security utilization is approaching (for example, greater than 75%) or over capacity (greater than 100%), the CARM system will nudge the importer to either increase the financial security posted or post payment to reduce the account balance.

When is the annual RPP review period?

The CBSA will conduct an annual review of the financial security requirement for each importer’s RM business account. The review period is from July 25 of the previous year to July 24 of the current year. The new minimum financial security amount determined will be communicated to the importer by way of notification on the CCP.

How will an importer be able to view their financial security in the CARM Client Portal?

The Financial Security Dashboard will allow importers to view and manage their program security requirements. The Financial Security Dashboard provides an overview of the importers total security required and current security coverage. The dashboard lists financial security by program (RM).

The RPP utilization compares the real-time account balance against the security posted for importation activities.

More information: Changes to the Release Prior to Payment Program

A new way to account for imported goods

The Commercial Accounting Declaration (CAD) is the digital document used to account for imported goods into Canada. It replaces the previous customs coding (B3) and request for adjustment (B2) forms. This accounting process does not affect the release process.

The CARM system automatically calculates the duties and taxes based on the information provided by the client on the CAD. Trade chain partners are able to submit a CAD or request a correction or adjustment in the CARM Client Portal or by setting up a connection with the CBSA via electronic data interchange (EDI) or application programming interface (API).

Corrections: a penalty-free change to an original CAD submitted before payment is due. Each correction will result in an entirely new version of the CAD.

Adjustments: changes made to a CAD after payment is due. If an adjustment results in amounts owing to the CBSA it may result in a penalty or interest and these may be subject to CBSA review.

Note: A CAD cannot be submitted by a customs broker on behalf of an importer in the CARM Client Portal (CAD) without a proper delegation of authority in place.

CAD C-type entries: For importers that self-clear their commercial goods at a CBSA port of entry (POE), the CAD is replacing the B3 form in the release package. You will print out 2 copies of the CAD, put your entry together with any required supporting documentation including waybill, invoice, permits or licenses, etc. for presentation to the CBSA Border Services Officer (BSO) for processing.

More information:

New harmonized billing cycles

On , CARM introduced new harmonized billing cycles that align payment due dates for importers. Statement of Accounts (SOA) will be issued on the 25th of month 2 for all goods released between the 18th of month 1 to the 17th of month 2. The payment due date will be 10 weekdays (defined as Monday to Friday, inclusive of holidays) after the 17th of the calendar month.

The SOA will include penalties, reassessments and adjustments posted within the billing period.

Other programs in addition to the regular commercial stream will also receive their SOA on the 25th of the month:

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