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Departmental memoranda

Departmental memoranda, also called D-memos, outline the legislation, regulations, policies and procedures that the agency uses to administer its customs and travel operations. They also provide CBSA partners and the public with guidelines and general information on its activities that support the free flow of legitimate trade and travel.

The CBSA reviews and updates D-memos periodically to reflect changes to policy, procedures and legislation.

CARM-related D-memos

These D-memos are in effect as of . They are currently available in PDF format only. To request a D-memo in an accessible format, email carm_communications-communications_gcra@cbsa-asfc.gc.ca.

Note: For general assistance with CARM, or any other CBSA procedure or policy, please complete and submit the Client support contact form: Canada Border Services Agency.

D1: General
D3: Transportation
D4: Warehousing, Duty Free Shops and Ships Stores
D5: International Mail
D7: Duty Deferral Programs
D8: Remissions and Temporary Importation
D10: Tariff Classification: Commodities
D11: General Tariff Information
D14: Special Import Measures Act
D16: Surtax
D17: Accounting and Release Procedures
D18: Excise Goods
D19: Acts and Regulations of Other Government Departments
D20: Exportations
D21: International Programs
D22: Administrative Monetary Penalty System (AMPS)
D23: Trusted Traders

Active D-memos

This is a list of all D-memo series, organized according to operational or program groups within the agency.

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