NEXUS is designed to expedite the border clearance process for low-risk, pre-approved travellers into Canada and the United States.

This is the official Government of Canada Web site for NEXUS applications. The NEXUS fee is $50 (CAN or US). Third party service providers may offer services for submitting your application and may charge an additional processing fee. This additional fee is not part of the official NEXUS application fee and is retained by the third party service provider. Expedited services offered by such parties will not assist in expediting your application process.


Here are the steps for becoming a member, from start to finish. There is a non-refundable processing fee of CAN$50 or US$50 per applicant for a five-year membership card.

Current NEXUS members

How will you be travelling?

Membership information

General Information

If you have passage problems, need to change your credit card information or have questions on enrolment or the program, please call one of the following Canadian Processing Centres:

Phone number Region Hours of operation
866-399-5887 Residents of Newfoundland and Labrador, New Brunswick, Nova Scotia, Prince Edward Island and Quebec Monday to Friday,
8 a.m. to 4 p.m. EST (except holidays)
800-842-7647 Residents of Ontario and the United States Monday to Friday,
8:30 a.m. to 4:30 p.m. EST (except holidays)
866-496-3987 Residents of Alberta, British Columbia, Nunavut, Manitoba, the Northwest Territories, Saskatchewan and the Yukon Monday to Friday,
8 a.m. to 4 p.m. PST (except holidays)