Other Government Departments and Agencies:
Reference List for Importers
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To help ensure that prohibited and controlled goods are not illegally imported into Canada, the Canada Border Services Agency assists other federal government departments and agencies by administering and enforcing legislation and regulations on their behalf. Inquiries about these importing regulations should be directed to the relevant department or agency. Below is a list of some of the most commonly imported commodities that may require permits and/or certificates from other federal government departments and agencies.
| Government Department/Agency | Web Address, Telephone Number | Commodities/Area of Responsibility |
|---|---|---|
| Canadian Firearms Program | www.rcmp-grc.gc.ca 1-800-731-4000 |
Firearms |
| Canada Post | www.canadapost.ca 1-866-607-6301 |
Certain items cannot be imported by mail, e.g. perfumes, perishable items, flammable liquids, replica or inert munitions. |
| Canadian Food Inspection Agency | www.inspection.gc.ca 1-800-442-2342 |
Food, plants, animals (terrestrial and aquatic) and related products Food labelling and food recalls Wood packaging International waste and used machinery/equipment |
| Canadian Heritage | www.canadianheritage.gc.ca 1-866-811-0055 |
Cultural property |
| Canadian Nuclear Safety Commission |
www.cnsc.gc.ca 1-800-668-5284 |
Nuclear material, equipment and technology Nuclear-related, dual-use material, equipment and technology Radiation emitting devices |
| Competition Bureau | www.competitionbureau.gc.ca 1-800-348-5358 |
Clothing labels Marking of precious metals Packaging and labelling of non-food products |
| Controlled Goods Program | dmc-cgd@tpsgc-pwgsc.gc.ca 1-866-368-4646 |
Goods and technologies that have military or national security significance |
| Environment and Climate Change Canada | www.ec.gc.ca 1-800-668-6767 |
Endangered or threatened species of plants and animals Hazardous waste and hazardous recyclable material Ozone-depleting substances (ODS) and products containing ODS Wild animal and plant trade |
| Fisheries and Oceans Canada | www.dfo-mpo.gc.ca 613-993-0999 |
Aquatic invasive species Illegal, unregulated and unreported fishing |
| Global Affairs Canada | www.international.gc.ca 343-203-6820 |
Agricultural products, firearms, goods under trade embargoes, steel, textiles and clothing |
| Health Canada | www.hc-sc.gc.ca 1-866-225-0709 |
Consumer goods, drugs, food, medical devices, natural health products, pesticides, pharmaceuticals, radiation-emitting devices, toxic substances, vitamins |
| Innovation, Science and Economic Development Canada | www.ic.gc.ca 1-800-328-6189 |
Radio communications Telecommunications equipment |
| National Energy Board | www.neb.gc.ca 1-800-899-1265 |
Butane, ethane, electricity, gas, oil, propane |
| Natural Resources Canada | www.nrcan.gc.ca | |
| 343-292-6096 | NRCan General Inquiries | |
| 613-948-5200 | Explosives including fireworks and ammunition | |
| 1-866-539-0766 | Diamonds only (Kimberley Process Office) | |
| NRCan.importation-importation.RNCan@canada.ca (Energy Efficiency) |
Regulated energy-using products | |
| Public Health Agency of Canada | www.publichealth.gc.ca |
|
| 613-948-7988 | Bodies and body parts | |
| 613-957-1779 | Human pathogens | |
| 1-800-545-7661 | Emergency Number | |
| Transport Canada | www.tc.gc.ca 1-866-995-9737 |
Transportation of dangerous goods Vehicles and tires |
For more information, within Canada call the Border Information Service at 1-800-461-9999. From outside Canada call 204-983-3500 or 506-636-5064. Long distance charges will apply. Agents are available Monday to Friday (08:00 –16:00 local time, except holidays). TTY is also available within Canada: 1-866-335-3237.
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