Media room
Media contacts

Please note that all media queries are now being directed to the National Headquarters Media Relations team's new email address at:

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Public Safety Canada

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Media relations: National headquarters

Our team responds to requests from the media only. If you are not a journalist, consult alternate points of contact listed under Contact us.

Telephone: 613-957-6500 or 1-877-761-5945

Our services are available in English and French.

To facilitate a prompt response, we recommend that you send an email request that includes the following information:

Hours of operation

9 am to 7 pm ET
Monday through Friday (except holidays)

Offices are closed on statutory holidays and weekends, but will be open the next business day.

After-hour requests

For non-urgent requests sent outside of regular business hours (9 am to 7 pm ET) or on weekends, please note that a spokesperson will get back to you on the following business day to acknowledge receipt of your inquiry.

Note that the Canada Border Services Agency has a spokesperson on-call in cases of urgent requests such as emergencies or incidents affecting the safety of Canadian citizens.

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