CARM Client Portal Registration
Business owner shares his experience registering to the CARM Client Portal and first impressions of this new tool.
Transcript
Canada Border Services Agency Assessment and Revenue Management (CARM) user on-screen.
Interviewer: How did you hear about CARM?
Text on-screen: Member of the trade community.
CARM user: Awesome. When I come through the border, I actually had one of the agents mention that we had a new system coming and wanted me to have it done in advance.
Interviewer:How was your experience today registering for CARM?
CARM user: Awesome. Great bunch of people.
Photo of the CARM user talking to a CARM specialist.
They will walk you through all the questions. Me not being too computer-savvy. It still went really well.
Interviewer: And do you have any feedback on the registration process?
CARM user: Anything that we have to change to make things simpler you're not comfortable with.
But honestly, it'll be easier for us in the long run.
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