eManifest Portal: Apply for a shared secret
From: Canada Border Services Agency
Applying for your shared secret differs based on how you identify yourself as a client.
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Highway carriers
Highway carriers without a carrier code
Highway carriers applying for a Canada Border Services Agency (CBSA) carrier code can also apply for a shared secret via the CBSA Assessment and Revenue Management (CARM) Client Portal (CCP) from within the Carrier & Freight forwarder program enrolment process. For further information on the process for obtaining a highway carrier code, visit the Commercial Carriers section of the CBSA Web site.
Highway carriers with a carrier code
If you currently have a valid, CBSA-issued highway carrier code, you will not be required to re-apply; however, you must onboard on the CBSA Assessment and Revenue Management (CARM) Client Portal (CCP) and link your CARM Portal Account to your existing code prior to submitting your request to Commercial Operations Integrated Support (COIS).
Existing highway carriers applying for a Shared Secret can do so by submitting a signed letter request to the CBSA on company letterhead. The letter must be signed by an authorized representative, who is either the company contact or someone with signing authority. The information on the request must match the company contact data identified in the CBSA records. For information about CBSA carrier records, contact Commercial Operations Integrated Support (COIS). The following information must be included in the request:
Date:
To:
Commercial Operations Integrated Support (COIS)
Canada Border Services Agency
191 Laurier Avenue West, 12th Floor
Ottawa, ON
K1A 0L8
Subject: Shared secret request
Company name: (Legal name of the company)
Carrier code:
Contact name: (Must be the name of the employee of the company listed as one of the contacts identified in CBSA records.)
Contact title:
Contact phone number: (Area code and phone number)
Contact email address:
Official mailing address:
Signature of authorized representative of the company: (Must be the company contact or someone with signing authority identified in CBSA records)
Send the completed and signed letter, on company letterhead, to the CBSA by:
Email:
carrier-cargo@cbsa-asfc.gc.ca
(attached in PDF format)
Once issued, the shared secret will be sent by email to the authorized representative(s) listed on the request.
Freight forwarders
Freight forwarders without a freight forwarder code
Freight forwarders applying for a CBSA freight forwarder code can also apply for a shared secret via the CBSA Assessment and Revenue Management (CARM) Client Portal (CCP) from within the Carrier & Freight forwarder program enrolment process. For further information on the process for obtaining a freight forwarder code, visit the Commercial Carriers section of the CBSA Web site.
Freight forwarders with a freight forwarder code
If you currently have a valid, CBSA-issued freight forwarder code, you will not be required to re-apply; however, you must onboard on the CBSA Assessment and Revenue Management (CARM) Client Portal (CCP) and link your CARM Portal Account to your existing code prior to submitting your request to Commercial Operations Integrated Support (COIS).
Existing freight forwarders applying for a shared secret can do so by submitting a signed letter request to the CBSA on company letterhead. The letter must be signed by an authorized representative, who is either the company contact or someone with signing authority. The information on the request must match the company contact data identified in the CBSA's records. For information about freight forwarder records, contact Commercial Operations Integrated Support (COIS). The following information must be included in the request:
Date:
To:
Commercial Operations Integrated Support (COIS)
Canada Border Services Agency
191 Laurier Avenue West, 12th Floor
Ottawa, ON
K1A 0L8
Subject: Shared secret request
Company name: (Legal name of the company)
Freight Forwarder code:
Contact name: (Must be the name of the employee the company listed as one of the contacts identified in CBSA records.)
Contact title:
Contact phone number: (Area code and phone number)
Contact email address:
Official mailing address:
Signature of authorized representative of the company: (Must be the company contact or someone with signing authority identified in CBSA records)
Send the completed and signed letter, on company letterhead, to the CBSA by:
Email:
carrier-cargo@cbsa-asfc.gc.ca
(attached in PDF format)
Once issued, the shared secret will be sent by email to the authorized representative(s) listed on the request.
Warehouse operators
Warehouse operators applying for a CBSA warehousing licence can also apply for a shared secret using the same application process via the CBSA Assessment and Revenue Management Client Portal (CCP).
For existing warehouse operators applying for a shared secret, the warehouse operators must provide the CBSA with the following:
- Adhering to the letter template provided below, a letter, on the company's letterhead, signed by the authorized representative named in the company's article(s) of incorporation.
- A copy or copies of the company's article(s) of incorporation.
- A copy of the company's warehouse licence.
Letter template
Company letterhead
Date:
To:
Commercial Operations Integrated Support (COIS)
Canada Border Services Agency
191 Laurier Avenue West, 12th Floor
Ottawa, ON
K1A 0L8
Subject: Shared secret request
Company name: (Legal name of the company and the operating name)
Sublocation code: (four digits)
Contact name: (Must be a contact name listed in CBSA records for the sufferance warehouse)
Contact title:
Contact phone number: (Area code and phone number)
Contact email address:
Company's official mailing address:
Name and signature of authorized representative of the company: (Must be an individual with signing authority as identified in the company's article(s) of incorporation)
Send the completed and signed letter, copies of the warehouse licence and the article(s) of incorporation to the CBSA by:
Email
carrier-cargo@cbsa-asfc.gc.ca
(All documents should be in PDF format)
Once issued, the shared secret will be sent by email to the authorized representative(s) listed on the request.
Questions regarding sufferance warehouse records should be directed to the local office that issued the sufferance warehouse licence. Amendments to information on file must be submitted to the local office on an E400 – Application for Licence to Operate a Customs Sufferance Warehouse.
Customs brokers
Customs brokers applying for a CBSA warehousing licence can also apply for a shared secret using one application process via the CBSA Assessment and Revenue Management Client Portal (CCP).
For further information on the process for obtaining a customs broker licence, visit the Licensed Customs Brokers section of the CBSA Web site.
For existing CBSA licensed customs brokers that want to apply for a shared secret, these customs brokers must provide the CBSA with the following:
- Adhering to the letter template provided below, a letter, on the company's letterhead, signed by the authorized representative named in the company's article(s) of incorporation.
- A copy or copies of the company's article(s) of incorporation.
Letter template
Company letterhead
Date:
To:
Commercial Operations Integrated Support (COIS)
Canada Border Services Agency
191 Laurier Avenue West, 12th Floor
Ottawa, ON
K1A 0L8
Subject: Shared secret request
Company name: (Legal name of the company)
Account Security Number: (five digits)
Contact name: (Name of the qualified officer must match CBSA customs broker licensing records)
Contact title:
Contact phone number: (Area code and phone number)
Contact email address:
Company's official mailing address:
Name and signature of authorized representative of the company: (Must be an individual with signing authority as identified in the company's article(s) of incorporation)
Send the signed letter and copies of the article(s) of incorporation to the CBSA by:
Email
carrier-cargo@cbsa-asfc.gc.ca
(All documents should be in PDF format)
Once issued, the shared secret will be sent by email to the authorized representative(s) listed on the request.
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