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Standing Committee on Public Safety and National Security: 2019 to 2020 Supplementary Estimates (B) and 2020 to 2021 Main Estimates ()
Agency statistics

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CBSA statistics for the 43rd parliamentary session ( to )

Access to information requests

Key figures

Parliamentary environment

Numbers are based on the 43rd Parliamentary session starting

Parliamentary returns

Committee appearances

Questions in the House (55 questions received)

At the border (annual numbers)

MP inquiries

34 of inquiries received. Topics being addressed were removals (8), border clearances (7), and immigration (6)

Strength and recruitment

Total workforce:

  • Total: 16,114
  • Uniformed officers: 8,222
  • Liasion Officers: 40

Workforce distribution:

  • Male: 8,201 (51%)
  • Female: 7,913 (49%)

Diversity and inclusion:

  • Indigenous: 458 (3%)
  • Visible Minorities: 2,186 (13%)
  • Persons w/ Disabilities: 468 (3%)

Intake vs. attrition:

  • BSO trainees: 499
  • new recruits: 56
  • retirees: 93

Travellers

Total travellers:

  • Total: 21.3M
  • by land: 12.8M
  • by air: 8.0M

Total travellers:

  • by marine: 411,000
  • by rail: 33,000

Programs:

  • NEXUS members: 1.9M
  • CANPASS members: 12,000

Complaints:

  • Overall: 3,353
  • Traveller related: 1,960
  • BSO conducts: 1,090

Commercial

Duties and Taxes:

  • $ 7.8 Billion

Commercial:

  • Courier: 15.4M
  • Total commercial: 5.3M

Releases:

  • Highway: 3.8M
  • Air: 1.1M

Releases:

  • Marine: 309,000
  • Rail: 117,000

Immigration

Asylum (at POE):

  • Total: 17,700
  • Air Ports of Entry: 2,400
  • Land Ports of Entry: 5,400

Asylum (at POE):

  • Marine Ports of Entry: 0
  • Inland offices: 165
  • Processed by CBSA: 8,000

Irregular Migrants:

  • Irregular migrants: 5,000

Flagpolers:

  • flagpolers: 20,000

Detention and removals

Detention:

  • Total adults: 2,400
  • Average length: 12.4 days

Detention:

  • Total minors housed: 38
  • Total minors detained: 1
  • Average length: 11.5 days

Detention:

  • released on ATD: 660
  • Deaths in custody: 0

Removals:

  • Failed irregular migrants: 160
  • Serious inadmissibility: 250
  • Total removals: 2,700

Seizures

Fiscal year 2018 to 2019 agency statistics

Volumes
Subject 2011–2012 2018–2019 Variance (%) Branch
Traveller: land 69,692,299 57,685,754 -17.23% TB
Traveller: air 25,832,681 35,728,438 38.31% TB
Traveller: marine 2,882,006 2,877,949 -0.14% TB
Traveller: rail 294,050 225,637 -23.27% TB
Total travellers entering Canada 98,701,036 96,517,778 -2.21% TB
NEXUS membership 660,632 1,779,314 169.34% TB
CANPASS membership 14,527 12,610 -13.20% TB
Commercial: highway releases 9,535,604 13,657,131 43.22% CTB
Commercial: air releases 3,365,025 4,935,450 46.67% CTB
Commercial: marine releases 445,061 754,162 69.45% CTB
Commercial: rail releases 374,942 431,827 15.17% CTB
Total commercial releases 13,720,632 19,778,560 44.15% CTB
Commercial: courier (CLVS) 34,802,654 54,762,758 57.35% CTB
Partners in protection membership 1,920 1,758 -8.44% CTB
Customs self-assessment membership 922 1,102 19.52% CTB

Over the last seven years, the Agency has made many revisions to improve its data accuracy and integrity. In particular, the Operational Reporting Application (OsRA) implemented in April 2018 provided ports of entry with updated data definitions and standard methodology for manual counts. In addition to manual counts, the Agency currently leverages several automated data sources to provide more accurate data (e.g., ORA, CMRS-passage primary, telephone reporting centre system). These improvements have an impact on traveler volume and secondary examination counts.

Secondary examinations
Subject 2011–2012 2018–2019 Variance (%) Branch
Traveller: land 3,684,609 1,392,787 -62.20% TB
Traveller: air 1,855,400 1,907,623 38.31% TB
Traveller: marine 66,577 43,226 -35.07% TB
Traveller: rail 9,770 6,403 -34.46% TB
Commercial: air mode (combines compliance and health, safety and security exams) 54,657 31,729 -41.95% CTB
Commercial: marine mode (combines compliance and health, safety and security exams) 31,922 25,780 -19.24% CTB
Commercial: rail mode 1,989 715 -64.05% CTB
Commercial: postal 2,290,074 1,639,206 -28.42% CTB

Program policy changes have also impacted traveler volume, secondary examination, and program membership counts; for example, new cruise ship reporting delegations eliminated multiple clearances and the discontinuation of the CANPASS Air and CANPASS Private Boats programs in April 2018 reduced the number of CANPASS members in FY2018-19

Immigration
Subject 2011–2012 2018–2019 Variance (%) Branch
Number of total asylum claims (2011 and 2018 calendar years - IRCC website) 25,315 55,040 117.42% IRCC (external)
Number of asylum claims processed by CBSA (2011 and 2018 calendar years - IRCC website) 11,475 29,435 156.51% IRCC (external)
Number of irregular migrants (2018 calendar years - IRCC website) n/a 19,419 n/a IRCC (external)
Total number of removals 16,701 9,631 -42.33% IEB
Number of removals (failed irregular migrants) n/a 458 n/a IEB
Number of removals (serious inadmissibility including criminality) 1,206 903 -25.12% IEB
Number of removals (all other failed claimants) 11,408 4604 -59.64% IEB
Number of removals (all other inadmissibility) 4,087 3664 -10.35% IEB
Number of flagpolers (overall) n/a 87,371 n/a TB
Detention
Subject 2011–2012 2018–2019 Variance (%) Branch
Total number of adults detained 8,728 8,781 0.61% IEB
Average length of detention (in days) 21 13.8 -33.33% IEB
Total number of minors detained n/a 16 detained, 103 housed n/a IEB
Average length of detention (in days) 7 18.6 177.61% IEB
Number of individuals released on Alternatives to Detention n/a 2041 n/a IEB
Duties and taxes
Subject 2011-2012 2018-2019 Variance (%) Branch
Duties and taxes collected (overall) (in billions) 25 32 40.00% CTB
Seizures
Subject 2011–2012 2018–2019 Variance (%) Branch
Firearms seized (includes restricted, non-restricted and prohibited) 570 696 22.11% TB
Prohibited weapons seized (does not include firearms) 3810 22,263 484.33% TB
Number of tobacco seizures 2308 1,409 -38.95% TB
Number of drug seizures (overall) 10187 24,564 141.13% TB
Value of drugs seized (in millions) $1,600 $344.58 n/a TB
Number of fentanyl seizures n/a 30 n/a IEB
Number of opioid and opioid-related seizures (includes heroin, methadone, morrphine, morphine base and opium) n/a 386 n/a IEB
Number of precursor chemical seized n/a n/a n/a IEB
Currency and monetary instruments seized 1665 2,070 24.32% TB
Total value of currency/monetary seizures (in millions) $27.20 $32.97 21.21% TB
Suspected proceeds of crime 112 127 13.39% TB
Value of suspected proceeds of crime (in millions) $3 $2.72 -9.33% TB
Child pornography seized 107 134 25.23% TB
Total food, plant and animal seizures (in thousands) 46.5 61.6 32.47% TB

Comparing seizure data from two separate years is not an accurate means of demonstrating trends as it overlooks the fluctuations in the intervening years. There are many variances within seizure details that could significantly skew the outcome: a single high value drug seizure could greatly increase the reported value; conversely, a single prohibited weapons seizure could contain many individual items that would be counted separately.

Human resources
Subject 2011–2012 2018–2019 Variance (%) Branch
Number of full-time equivalents 14,353 13,956 -2.77% HRB
Number of uniformed officers (includes BSOs, inland enforcement, superintendents, chiefs, hearings officers, detector dog handlers, etc.) 8,345 8,491 1.75% HRB
Number of border services officers (includes officer trainees) 6,112 5,800 -5.10% HRB
Number of non-uniformed officers 7,554 7,088 -6.17% HRB
Number of CBSA officials abroad 45 56 24.44% SPB
Female workforces 8,360 7,674 -8.21% HRB
Male workforce 7,539 7,905 4.85% HRB
Other
Subject 2011–2012 2018–2019 Variance (%) Branch
Land border crossings 120 117 -2.50% FCMB
Customs bonded warehouses 183 264 44.26% CTB
Sufferance warehouses 1,142 969 -15.15% CTB
Rail offices 27 27 0.00% CTB
Airports 220 223 1.36% TB
Small vessel reporting sites 865 800 -7.51% TB
Ferry terminals 12 9 -25.00% TB
Cruise ship operations 24 10 -58.33% TB
Commercial vessel clearance facilities 229 212 -7.42% TB
Mail processing centres 3 3 0.00% CTB
International offices 40 36 -10.00% SPB
Immigration Holding Centres n\a 3 n\a IEB
Complaints
Subject 2011–2012 2018–2019 Variance (%) Branch
Number of overall complaints 2576 3353 30.16% FCMB
Number of traveller related complaints n/a 1960 n/a FCMB
Number of complaints regarding officer conduct 1387 1090 -21.41% FCMB
Number of founded complaints regarding officer conduct 354 132 -62.71% FCMB

Highlights from the 2020 to 2021 departmental plan

The following are the key highlights from the CBSA’s 2020-2021 Departmental Plan. Key commitments from the Minister’s mandate letter (e.g., guns and gangs, opioids, cannabis, irregular migration, diversity and inclusion) are reflected.

Border management

Combatting the opioid crisis: Strengthen controls to reduce the supply of illicit drugs by equipping high-risk ports of entry with fume hoods and detection equipment, as well as by constructing Designated Safe Sampling Areas in three International Mail Centers.

Addressing the threat of African swine fever: Maintain vigilance in preventing the importation of high-risk products from overseas and proceed with the deployment of specialized detector dogs, as well as a significant public awareness campaign.

Combatting gun and gang violence: Enhance detection technology capabilities through innovative new technologies, as well as increased intelligence analysis and targeting capacity.

Streamlining traveller processing: Continue the deployment of Primary Inspection Kiosks (PIK) in remaining airport terminals and introduce PIK-enabled automated fingerprint verification.

Ensuring traveller compliance: Continue to implement measures to maintain and monitor border integrity with respect to the illegal cross-border movement of cannabis, while remaining vigilant in detecting signs of impaired driving at land ports of entry.

Streamlining commercial processing: Advance cargo preclearance by pursuing proofs of concept in the air courier stream and the rail mode, as well as postal modernization efforts and e-commerce processing solutions.

Ensuring trade compliance: Advance the CBSA Assessment and Revenue Management (CARM) project through initial releases of functionality for external clients, as well as plans for a new Marine Container Examination Facility (MCEF) to be located in Burrard Inlet, British Columbia.

Enhancing processing for trusted travellers and traders: Expand the NEXUS modernization initiative in airports across the country, as well as continue to operate the Secure Corridor lane for low-risk highway traffic at the Ambassador Bridge port of entry.

Strengthening the Agency’s workforce and infrastructure: Deliver over 300 new recruits to the frontline, continue the implementation of the National Outreach and Recruitment Strategy, advance the Gordie Howe International Bridge Project and the Ambassador Bridge Enhancement Project, and refine the Agency’s Real Property Investment Strategy.

Advancing Reconciliation efforts: Continue implementing the Agency’s Indigenous Framework and Strategy, and partnering with the Mohawks of Akwesasne First Nation to implement recommendations co-developed through the Design Thinking Initiative.

Planned results for border management
Departmental result Departmental result indicator Target Date to achieve target 2016–2017 actual result 2017–2018 actual result 2018–2019 actual result
The CBSA’s intelligence, threat and risk assessment activities support CBSA programs in the identification and interception of high-risk people, goods, and conveyances that pose a threat to the security of Canadians Percentage of air travellers targeted for examination that led to an intended result At least 16% March 2021 N/A (introduced in 2020–2021) N/A (introduced in 2020–2021) N/A (introduced in 2020–2021)
Percentage of marine and air cargo targeted for examination that led to an intended result At least 0.5% March 2021 N/A (introduced in 2020–2021) N/A (introduced in 2020–2021) N/A (introduced in 2020–2021)
Admissible travellers are processed in an efficient manner Percentage of time the CBSA is meeting the Highway Border Wait Times (BWT) Service Standard At least 95% March 2021 97.64% 98.2% 96.1%
Percentage of travellers using Primary Inspection Kiosks (PIK) at PIK-enabled airports At least 95% March 2021 N/A (introduced in 2019–2020) N/A (introduced in 2019–2020) N/A (introduced in 2019–2020)
Actual availability of Primary Inspection Kiosks as a percentage of planned availability At least 99% March 2021 N/A (introduced in 2019–2020) N/A (introduced in 2019–2020) N/A (introduced in 2019–2020)
Travellers and their goods are compliant with applicable legislation Percentage of traveller examinations that produced a result (enforcement or facilitation action) At least 35% March 2021 33.05% 30.7% 44.5%
Traveller goods selective examination resultant rate is X times higher than random examination resultant rate in the air mode At least 10 times higher March 2021 N/A (introduced in 2020–2021) N/A (introduced in 2020–2021) N/A (introduced in 2020–2021)
Admissible commercial goods and conveyances are processed (including the collection of revenues) in an efficient manner Percentage of time the CBSA met the commercial Highway Border Wait Time Service Standard At least 90% March 2021 N/A (introduced in 2019–2020) N/A (introduced in 2019–2020) N/A (introduced in 2019–2020)
Percentage of eligible release decisions provided within established timeframes At least 70% March 2021 N/A (introduced in 2019–2020) N/A (introduced in 2019–2020) N/A (introduced in 2019–2020)
Actual availability of Single Windows as a percentage of planned availability At least 99% March 2021 N/A (introduced in 2019–2020) N/A (introduced in 2019–2020) N/A (introduced in 2019–2020)
Trade partners are compliant with applicable legislation, requirements and measures Percentage of random commercial examinations that produced a result At most 1% March 2021 0.24% 0.26% 0.33%
Percentage of high-risk commercial goods targeted by the National Targeting Center (NTC) that are examined at the border At least 95% March 2021 94.6% 96.2% 96.7%
Percentage of commercial examinations that produced a result against a trader At most 1.5% March 2021 1.34% 1.38% 1.27%
Percentage of penalties applied against traders representing continued non-compliance At most 70% March 2021 21% 59% 59%
Return on investment (ROI) for targeted verifications At least 8:1 March 2021 14:1 17:1 20:1
Percentage of Advance Rulings and National Customs Rulings issued within 120 days of receipt of full information At least 90% March 2021 N/A (introduced in 2020–2021) N/A (introduced in 2020–2021) N/A (introduced in 2020–2021)
Percentage of mandated service commitments met on time for Anti-dumping and Countervailing Investigative activities At least 90% March 2021 N/A (introduced in 2020–2021) N/A (introduced in 2020–2021) N/A (introduced in 2020–2021)
Trusted Traveller and Trader programs increase processing efficiency of low-risk, pre-approved travellers and trade partners Percentage of time the CBSA is meeting the NEXUS Highway BWT Service Standard At least 95% March 2021 N/A (introduced in 2019–2020) N/A (introduced in 2019–2020) N/A (introduced in 2019–2020)
Percentage of kiosk processing time saving per trusted traveller passage at NEXUS air ports of entry At least 40% March 2021 N/A (introduced in 2020–2021) N/A (introduced in 2020–2021) N/A (introduced in 2020–2021)
Percentage of increase in NEXUS passages At least 2.5% March 2021 N/A (introduced in 2020–2021) N/A (introduced in 2020–2021) N/A (introduced in 2020–2021)
Ratio of conventional traders and their goods that are examined at the border compared to Trusted Traders and their goods At least 2.5:1 March 2021 4:1 4.6:1 6.9:1
Percentage of trade by value of goods imported into Canada by participants in CBSA’s Trusted Trader programs At least 25% March 2021 31% 27% 26%
Travellers and the business community have access to timely redress mechanisms Travellers and the business community have access to timely redress mechanisms At least 70% March 2021 52% 46% 80%
Percentage of enforcement appeals received that are decided within established service standards At least 70% March 2021 70% 80% 75%

Planned budgetary financial resources for Border Management

Planned human resources for Border Management

Border enforcement

Maintaining immigration program integrity: Continue investigatory activities and ongoing work with federal partners to improve operational coordination with respect to the in-Canada refugee determination system and irregular migration.

Improving Canada’s immigration detention system: Support the continued use of Alternatives to Detention based on consistent, risk-based detention decisions, enabling the release into the community of individuals whose risk can be appropriately mitigated.

Ensuring removals of inadmissible persons: Continue prioritizing and strengthening efforts to remove foreign national criminals, failed refugee claimants and other inadmissible persons, while working with federal partners to achieve greater national coordination of removal activities.

Planned results for border enforcement
Departmental result Departmental result indicator Target Date to achieve target 2016–2017 actual result 2017–2018 actual result 2018–2019 actual result
Immigration investigations identify persons inadmissible to Canada Percentage of immigration investigations concluded that result in a person being identified as inadmissible to Canada At least 55% March 2021 56% 55% 67%
CBSA detention decisions are risk-based and detention is used as a measure of last resort Percentage of individuals detained in appropriate facilities based on their assessed risk profile At least 85% March 2021 N/A (introduced in 2020–2021) N/A (introduced in 2020–2021) N/A (introduced in 2020–2021)
Persons released from detention on Alternative to Detentions as a percentage of all persons detained At least 10% March 2021 N/A (introduced in 2020–2021) N/A (introduced in 2020–2021) N/A (introduced in 2020–2021)
CBSA admissibility recommendations and appeals are upheld at the Immigration and Refugee Board of Canada Percentage of admissibility hearings, detention reviews and appeals where the Minister’s position is upheld by the Immigration Division and Immigration Appeal Division At least 70% March 2021 N/A (introduced in 2019–2020; reworded in 2020–2021) N/A (introduced in 2019–2020; reworded in 2020–2021) N/A (introduced in 2019–2020; reworded in 2020–2021)
Percentage of refugee hearings where the Minister’s position is upheld by the Refugee Protection Division and the Refugee Appeal Division At least 70 March 2021 N/A (introduced in 2019–2020; reworded in 2020–2021) N/A (introduced in 2019–2020; reworded in 2020–2021) N/A (introduced in 2019–2020; reworded in 2020–2021)
Inadmissible persons subject to removal depart from Canada (i.e., escorted or unescorted) Percentage of removals with no known impediments At least 80% March 2021 N/A (introduced in 2019–2020) N/A (introduced in 2019–2020) N/A (introduced in 2019–2020)
Percentage of high priority foreign nationals removed (i.e., on grounds of serious inadmissibility such as criminality, war crimes, security) At least 80% March 2021 79% 69% 79%
People and businesses that are referred to Crown counsel for prosecution are convicted Percentage of prosecutions concluded that result in a conviction At least 80% March 2021 86% 84% 92%

Planned budgetary financial resources for Border Enforcement

Planned human resources for Border Management

Internal services

Supporting a healthy and diverse workforce: Continue to implement the Agency’s Mental Health Strategy, Physical Wellness Program, and Employment Equity, Diversity and Inclusion Action Plan.

Advancing modernization efforts: Enhance financial stewardship and program management through the ongoing implementation of the Agency’s results-based organizational structure as well as multi-year budgets and integrated business plans. Also, continue identifying ways to optimize the Agency’s information technology and address increasing technological demands.

Planned budgetary financial resources for Internal Services

Planned human resources for Border Management

New sections of the departmental plan introduced this year

Gender-based Analysis Plus (pages 10 and 19)

United Nations’ Sustainable Development Goals (pages 11-12)

Experimentation (pages 12-13 and 19-20)

CBSA financial quick reference

Lapses

The CBSA does not lapse funds as it operates on the basis of a two-year appropriation whereby any unused spending authority at the end of a fiscal year is available to be used the following year.

Vote 1 forecast lapse (based on Q2): $74.5M (or 3.4% of authorities):

When above is taken into consideration, a more realistic picture of the lapse forecast is $18.3M or 0.8%

Vote 5 forecast lapse is $48.2m (or 20.4% of authorities):

Chart name Vote 1: Operating Vote 5: Capital Statutory: Employee benefits BIV Border management Border enforcement Internal services
2020/21 $m’s Estimates 1,823 178 207 n/a n/a n/a n/a
2019/20 $m’s Estimates 1,929 245 225 56 n/a n/a n/a
2018/19 $m’s Actuals 1,812 134 208 n/a n/a n/a n/a
2020/21 $m’s n/a n/a n/a n/a 1,564 309 335

For fiscal year 2020 to 2021 $2,207M chart data

Cost element Budget Percentage
Personnel $1,602.44 73%
Netted revenue -$21.03 -1%
Transportation and communications $53.99 2%
Information $1.35 0%
Professional and special services $345.20 16%
Rentals $11.20 1%
Repairs/maintenance $34.24 2%
Utilities/materials $15.39 1%
Acquisition of land, buildings and works $76.68 3%
Acquisition of machinery and equipment $79.23 4%
Public debt charges $.00 0%
Other subsidies and payments $8.58 0%

Financial quick reference, fiscal year 2011 to 2019

2011–2012 2012–2013 2013–2014 2014–2015 2015–2016 2016–2017 2017–2018 2018–2019
Agency staffing levels 15,899 15,429 15,299 15,267 15,278 14,809 15,294 15,579
FB Staffing levels 8,926 8,627 8,267 8,319 8,347 8,337 8,409 8,501
Intelligence officers 228 228 212 195 181 183 186 187
Trade compliance officers 610 590 518 426 423 428 414 424
Regional program officers 183 183 154 132 137 133 128 123
Canada Border Services Agency - Authorities and Expenditures (2015-16 to 2020-21)
Fiscal Year Main Estimates Carryforward SEA SEB SEC TB Vote 15 TB Vote 30 TB Vote 40 Budget 2019 Other Adjustments Statutory Adjustments Total Authorities Actual Expenditures*
2015-16 $1,774,214,921 $75,964,962 $17,125,964 $0 $59,184,029 $21,543 $26,973,987 $0 n/a n/a -$1,683,295 $1,951,802,111 $1,796,293,231
2016-17 $1,673,039,553 $65,109,989 $25,597,021 $23,246,664 $151,188,569 $21,543 $21,032,714 $0 n/a n/a -$32,237,069 $1,926,998,984 $1,698,950,888
2017-18 $1,761,696,237 $209,397,777 $217,594,682 $13,701,161 $5,678,614 $12,849,089 $19,260,024 $0 n/a n/a -$25,839,581 $2,214,338,002 $1,768,435,342
2018-19 $1,810,320,019 $219,490,055 $94,128,933 -$1,457,088 $0 $209,360,233 $24,979,320 $151,128,239 n/a n/a $16,147,066 $2,524,096,777 $2,154,937,683
2019-20 $1,865,397,135 $211,176,231 $66,841,482 $3,439,831 n/a $4,077,514 $10,802,725 n/a $261,833,788 $31,007,086 n/a $2,454,575,792 n/a
2020-21 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a $2,207,267,835 n/a

Notes:

TB Vote 15: Compensation Adjustments (TB Vote 15) - Funding for adjustments made to terms and conditions of service or employment of the federal public administration as a result of collective bargaining

TB Vote 30: Paylist Requirements (TB Vote 30) - Funding to meet legal requirements of the employer such as parental and maternity leave, entitlements upon cessation of service or employment

TB Vote 40: Authority granted to the Treasury Board to supplement, in support of initiatives announced in the Budget of February 27, 2018, any appropriation for the fiscal year, including to allow for the provision of new grants or for any increase to the amount of a grant that is listed in any of the Estimates for the fiscal year, as long as the expenditures made possible are not otherwise provided for and are within the legal mandates of the departments or other organizations for which they are made.

Budget 2019: Budget 2019 funding received through the Budget Implementation Vote, in addition to the regular 2019-20 Main Estimates.

Other Adjustments: Government Wide Initiatives and Workload Migration and Budget 2019 Adjustments (EBP).

Statutory Adjustments: Adjustments for Contributions to employee benefit plans, Spending of proceeds from the disposal of surplus Crown assets and Refunds of amounts credited to revenues in previous years.

CBSA workforce diagnostic

Highlights

Source: Corporate Administrative System (CAS) Agency Substantive Position Report, July 2, 2015 to June 28, 2019

A closer look at CBSA’s FB group

Source: Corporate Administrative System (CAS) Agency Substantive Position Report, July 2, 2015 to June 28, 2019

CBSA’s substantive position growth from 2015 to 2019

Fiscal Year Growth
2015-2016 -0.3%
2016-2017 -1.4%
2017-2018 3.7%
2018-2019 2.3%
Total Growth from 2015 to 2019 4.3%

Overall, CBSA had a 4.3% substantive position growth from 2015 to 2019. When breaking down the data to each fiscal year, CBSA had a 0.3% substantive position decline in 2015-2016, a 1.4% substantive position decline in 2016-2017, a 3.7% substantive position growth in 2017-2018, and a 2.3% substantive position growth in 2018-2019.

Source: Corporate Administrative System (CAS) Agency Substantive Position Report, July 2, 2015 to June 28, 2019

CBSA’s FB substantive position growth from 2015 to 2019

Year FB-02 FB-03 FB-04 FB-05 FB-06 FB-07 FB-08
July 2015 740 5,845 1,728 1,089 619 102 186
July 2016 719 5,925 1,692 1,071 618 105 186
July 2017 672 5,922 1,675 1,095 600 108 164
July 2018 712 5,956 1,652 1,085 606 117 146
July 2019 736 6,038 1,570 1,078 598 121 129
Total Growth from 2015 to 2019 -0.5% 3.3% -9.1% -1.0% -3.4% 18.6% -30.6%

Regarding CBSA’s FB substantive position growth from July 2015 to July 2019, its FB-02 substantive positions had a 0.5% decline from 2015 to 2019, its FB-03 substantive positions had a 3.3% growth from 2015 to 2019, its FB-04 substantive positions had a 9.1% decline from 2015 to 2019, its FB-05 substantive positions had a 1.0% decline from 2015 to 2019, its FB-06 substantive positions had a 3.4% decline from 2015 to 2019, its FB-07 substantive positions had an 18.6% growth from 2015 to 2019, and its FB-08 substantive positions had a 30.6% decline from 2015 to 2019.

Source: Corporate Administrative System (CAS) Agency Substantive Position Report, July 2, 2015 to June 28, 2019

CBSA’s substantive position growth by occupational group from 2015 to 2019

Year AS CR CS EC FB FI IS PE PM SU Other* Total
July 2015 833 1,523 780 140 10,348 177 101 304 126 769 252 15,353
July 2016 830 1,492 744 157 10,355 176 97 300 114 770 273 15,308
July 2017 800 1,381 672 141 10,280 167 82 276 111 934 252 15,096
July 2018 892 1,488 650 184 10,330 203 104 336 122 1,082 260 15,651
July 2019 963 1,610 638 178 10,338 197 104 308 138 1,255 280 16,009
Total Growth from 2015 to 2019 15.6% 5.7% -18.2% 27.1% -0.1% 11.3% 3.0% 1.3% 9.5% 63.2% 11.1% 4.3%

*Other: AU, CH, CO, DA-PRO, DM, ED-LAT, EG, EL, EN-ENG, ES, FS, GL-ELE, GL-ELE, GL-MDO, GS-SCY, GS-STS, GT, LS, OM, PC, PG, PL, and SE-RES

Regarding CBSA’s substantive position growth by occupational group from July 2015 to July 2019, its AS substantive positions had a 15.6% growth from 2015 to 2019, its CR substantive positions had a 5.7% growth from 2015 to 2019, its CS substantive positions had an 18.2% decline from 2015 to 2019, its EC substantive positions had a 27.1% growth from 2015 to 2019, its FB substantive positions had a 0.1% decline from 2015 to 2019, its FI substantive positions had an 11.3% growth from 2015 to 2019, its IS substantive positions had a 3.0% growth from 2015 to 2019, its PE substantive positions had a 1.3% growth from 2015 to 2019, its PM substantive positions had a 9.5% growth from 2015 to 2019, its SU substantive positions had a 63.2% growth from 2015 to 2019, and its other occupational groups (AU, CH, CO, DA-PRO, DM, ED-LAT, EG, EL, EN-ENG, ES, FS, GL-ELE, GL-ELE, GL-MDO, GS-SCY, GS-STS, GT, LS, OM, PC, PG, PL, and SE-RES) substantive positions had an 11.1% growth from 2015 to 2019. Overall, CBSA had a 4.3% substantive position growth from 2015 to 2019.

Source: Corporate Administrative System (CAS) Agency Substantive Position Report, July 2, 2015 to June 28, 2019

Key highlights

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

CBSA’s workforce by tenure

Tenure Number of Employees Percentage of Employees
Indeterminate 13,158 86.7%
Determinate 392 2.6%
Casual 436 2.9%
Student 1,196 7.9%
Total 15,182 100.0%

Source: Salary Forecast System (SFS) Report, June 12, 2019

CBSA’s employee age distribution

Age Range Percentage of Employees
Under 25 years of age 9.3%
25-34 years of age 18.3%
35-44 years of age 33.0%
45-54 years of age 26.1%
55 years of age and over 13.4%

The average age of all CBSA Employees is 41.

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

Quick demographic facts

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

CBSA’s employee years of service

Years of Service Percentage of Employees
0-4 years 20.0%
5-9 years 10.2%
10-14 years 26.6%
15-19 years 19.5%
20-24 years 7.8%
25-29 years 9.0%
30 years and over 7.0%

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

CBSA’s workforce by occupational group

Occupational Groups Percentage of Workforce
FB 64.1%
CR 8.4%
SU 8.0%
AS 6.6%
CS 3.9%
PE 1.8%
EX 1.4%
FI 1.3%
EC 1.2%
Other occupational groups 3.3%

*Other occupational groups include PM, IS, PG, CO, CH, GS, ED, EN, EG, GL, AU, EL, GT, PC, SE, MA, DM, OM, and PS.

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

Key highlights

Source: Corporate Administrative System (CAS) Report, June 1, 2019

CBSA’s number of indeterminate departures

Regarding the total of departures across CBSA from 2015 to 2019, 761 CBSA indeterminate employees left the Agency during the 2015-2016 fiscal year, 871 CBSA indeterminate employees left the Agency during the 2016-2017 fiscal year, 854 CBSA indeterminate employees left the Agency during the 2017-2018 fiscal year, and 665 CBSA indeterminate employees left the Agency during the 2018-2019 fiscal year.

CBSA’s indeterminate departure rate by sectors

Fiscal year Border management Border enforcement Internal services CBSA
2015-2016 4.5% 3.4% 10.1% 5.3%
2016-2017 4.7% 3.9% 14.2% 6.1%
2017-2018 4.9% 4.8% 13.2% 6.1%
2018-2019 3.6% 3.7% 10.6% 4.7%

The dotted lines indicate that values for the 2018-2019 fiscal year are not finalized due to a data backlog in the Corporate Administrative System (CAS).

Source: Corporate Administrative System (CAS) Report, June 1, 2019

CBSA’s indeterminate employee reasons for departure

Fiscal Year Retirement Other Government Department Resignation Other Reasons for Departure
2014-2015 343 261 77 37
2015-2016 362 265 103 31
2016-2017 373 376 83 39
2017-2018 317 416 91 30
2018-2019 305 260 80 20

CBSA’s indeterminate CS attrition

Fiscal Year Number of CS Departures (#) CS Departure Rate (%)
2014-2015 38 4.9%
2015-2016 40 5.2%
2016-2017 72 10.0%
2017-2018 60 9.0%
2018-2019 42 6.6%

The dotted lines indicate that values for the 2018-2019 fiscal year are not finalized due to a data backlog in the Corporate Administrative System (CAS).

Source: Corporate Administrative System (CAS) Report, June 1, 2019

CBSA’s indeterminate PG attrition

Fiscal Year Number of CS Departures (#) CS Departure Rate (%)
2014-2015 15 35.7%
2015-2016 12 28.6%
2016-2017 8 20.0%
2017-2018 5 11.4%
2018-2019 5 9.6%

The dotted lines indicate that values for the 2018-2019 fiscal year are not finalized due to a data backlog in the Corporate Administrative System (CAS).

Source: Corporate Administrative System (CAS) Report, June 1, 2019

CBSA’s Indeterminate FI Attrition

Fiscal Year Number of CS Departures (#) CS Departure Rate (%)
2014-2015 24 14.6%
2015-2016 20 11.0%
2016-2017 25 14.5%
2017-2018 30 17.6%
2018-2019 14 7.4%

The dotted lines indicate that values for the 2018-2019 fiscal year are not finalized due to a data backlog in the Corporate Administrative System (CAS).

Source: Corporate Administrative System (CAS) Report, June 1, 2019

CBSA’s indeterminate PE attrition

Fiscal Year Number of CS Departures (#) CS Departure Rate (%)
2014-2015 33 11.1%
2015-2016 32 10.9%
2016-2017 48 16.2%
2017-2018 40 14.5%
2018-2019 41 13.3%

The dotted lines indicate that values for the 2018-2019 fiscal year are not finalized due to a data backlog in the Corporate Administrative System (CAS).

Source: Corporate Administrative System (CAS) Report, June 1, 2019

CBSA’s indeterminate EC attrition

Fiscal Year Number of CS Departures (#) CS Departure Rate (%)
2014-2015 24 20.2%
2015-2016 22 16.9%
2016-2017 28 20.0%
2017-2018 26 18.8%
2018-2019 19 12.1%

The dotted lines indicate that values for the 2018-2019 fiscal year are not finalized due to a data backlog in the Corporate Administrative System (CAS).

Source: Corporate Administrative System (CAS) Report, June 1, 2019

Key highlights

CBSA’s official languages complaints by type

Complaint Type New complaints as of April 1, 2019 Ongoing Complaints
Part IV (communication with the public) 11 87
Part V (language of work) 0 17
Section 91 (staffing) 12 87
Total 23 191

Source: 2018-2019 Q3/Q4 CBSA Agency Performance Summary

CBSA’s official languages complaints by type per fiscal year

Fiscal Year Part IV Part V Section 91
2015-2016 17 6 40
2016-2017 24 13 45
2017-2018 31 4 36
2018-2019 27 9 17
2019-2020 11 0 12

Source: 2018-2019 Q3/Q4 CBSA Agency Performance Summary

CBSA’s Official Languages Capacity

Regarding CBSA’s official languages capacity, 61.8% of CBSA’s workforce has no Second Language Evaluation (SLE) results or have incomplete Second Language Evaluation (SLE) results, whereas 38.2% of CBSA’s workforce is comprised of bilingual employees. Within those bilingual employees, 15.7% of CBSA’s workforce has at least a Second Language Evaluation (SLE) result of BBB, 14.4% of CBSA’s workforce has at least a Second Language Evaluation (SLE) result of CBC, and 8.1% of CBSA’s workforce has at a Second Language Evaluation (SLE) result of EEE.

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

CBSA’s second language evaluation (SLE) results by EX equivalencies

Second Language Evaluation (SLE) Results EX Minus 1 EX Minus 2 Other Positions
Met 173 170 2,153
Expired 61 65 1,694
Unilingual Position 88 325 7,498
No SLE Results 6 20 266
Not Met/Fail 30 9 38

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

Key highlights

CBSA’s occupational groups by gender

Occupational Groups Female Male
CS 29.3% 70.7%
FB 41.3% 58.7%
EC 46.6% 53.4%
FI 47.8% 52.2%
SU 55.6% 44.4%
IS 63.8% 36.3%
CR 73.6% 26.4%
AS 75.1% 24.9%
PE 76.4% 23.6%
PM 76.6% 23.4%

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

CBSA’s women representation

Quarter CBSA CBSA’s Workforce Availability (WFA) FB FB’s Workforce Availability (WFA)
Q4 2016-2017 47.7% 44.2% 42.4% 37.5%
Q4 2017-2018 47.5% 44.4% 41.8% 37.5%
Q4 2018-2019 46.8% 40.9% 41.0% 32.3%
Q1 2019-2020 46.9% 41.2% 40.8% 32.3%

The purpose of this table is to compare CBSA’s representation of women to its FB representation of women. In addition, these two sets of data are compared with their respective workforce availability (WFA) to see whether or not they meet it.

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

CBSA’s indigenous peoples representation

Quarter CBSA CBSA’s Workforce Availability (WFA) FB FB’s Workforce Availability (WFA)
Q4 2016-2017 3.6% 4.1% 3.8% 4.7%
Q4 2017-2018 3.3% 4.1% 3.6% 4.7%
Q4 2018-2019 3.3% 4.1% 3.7% 4.7%
Q1 2019-2020 3.2% 4.0% 3.7% 4.7%

The purpose of this table is to compare CBSA’s representation of Indigenous Peoples to its FB representation of Indigenous Peoples. In addition, these two sets of data are compared with their respective workforce availability (WFA) to see whether or not they meet it.

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

CBSA’s persons with disabilities representation

Quarter CBSA CBSA’s Workforce Availability (WFA) FB FB’s Workforce Availability (WFA)
Q4 2016-2017 3.7% 5.1% 1.0% 5.4%
Q4 2017-2018 3.4% 5.1% 1.0% 5.4%
Q4 2018-2019 3.3% 5.1% 3.1% 5.4%
Q1 2019-2020 3.2% 5.1% 3.1% 5.4%

The purpose of this table is to compare CBSA’s representation of persons with disabilities to its FB representation of persons with disabilities. In addition, these two sets of data are compared with their respective workforce availability (WFA) to see whether or not they meet it.

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

CBSA’s visible minorities representation

Quarter CBSA CBSA’s Workforce Availability (WFA) FB FB’s Workforce Availability (WFA)
Q4 2016-2017 15.3% 11.9% 13.6% 10.2%
Q4 2017-2018 14.7% 11.9% 13.4% 10.2%
Q4 2018-2019 15.1% 11.9% 13.9% 10.2%
Q1 2019-2020 14.9% 12.0% 13.9% 10.2%

The purpose of this table is to compare CBSA’s representation of visible minorities to its FB representation of visible minorities. In addition, these two sets of data are compared with their respective workforce availability (WFA) to see whether or not they meet it.

Source: Salary Forecast System (SFS) Report with an overlay from the Corporate Administrative System (CAS), June 12, 2019

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