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Standing Committee on Public Safety and National Security: 2020 to 2021 Main Estimates and Supplementary Estimates (B) ()
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CBSA statistics for fiscal year 2019 to 2020

VolumesTable note 1
Subject 2018 to 2019 2019 to 2020 Variance (%) Branch
Traveller: land 57,685,754 55,801,390 -3.27 TB
Traveller: air 35,728,438 35,390,271 -0.95 TB
Traveller: marine 2,877,949 3,183,973 10.63 TB
Traveller: rail 225,637 236,880 4.98 TB
Total travellers entering Canada 96,517,778 94,612,514 -1.97 TB
NEXUS membership 1,779,314 1,900,760 6.83 TB
FAST membership 57,025 55,505 -2.67 TB
CANPASS membership 12,610 10,726 -14.94 TB
Commercial: highway releases 13,657,131 14,180,865 3.83 CTB
Commercial: air releases 4,935,450 4,228,084 -14.33 CTB
Commercial: marine releases 754,162 1,282,342 70.04 CTB
Commercial: rail releases 431,827 516,410 19.59 CTB
Total commercial releases 19,778,560 20,207,701 2.17 CTB
Commercial: postal
(Postal volumes are Canada Post proprietary information and should not be released publically without their consent)
[Redacted] [Redacted] [Redacted] CTB
Commercial: courier (CLVS) 55,612,497 60,816,911 9.36 CTB
Partners in protection membership 1,758 1,842 4.78 CTB
Customs self-assessment membership 1,102 1,153 19.52 CTB
Secondary examinationsTable note 2
Subject 2018 to 2019 2019 to 2020 Variance (%) Branch
Traveller: land 1,392,787 1,193,805 -14.29 TB
Traveller: air 1,907,623 1,697,031 -11.04 TB
Traveller: marine 43,226 41,592 -3.78 TB
Traveller: rail 6,403 9,719 51.79 TB
Commercial: highway mode
(Exam numbers are not usually released publically. When combined with volumes they can reveal the examination rate and criminal elements could determine the risk of detection)
[Redacted] [Redacted] [Redacted] CTB
Commercial: air mode
(combines compliance and health, safety and security exams)
[Redacted] [Redacted] [Redacted] CTB
Commercial: marine mode
(combines compliance and health, safety and security exams)
[Redacted] [Redacted] [Redacted] CTB
Commercial: rail mode [Redacted] [Redacted] [Redacted] CTB
Commercial: postal
(Montreal and Toronto only)
(Postal volumes are Canada Post proprietary information and should not be released publically without their consent)
[Redacted] [Redacted] [Redacted] CTB
Commercial: courier (CLVS) [Redacted] [Redacted] [Redacted] CTB
Immigration
Subject 2018 to 2019 2019 to 2020 Variance (%) Branch
Number of total asylum claims (IRCC website) 55,040 63,525 15.42 IRCC
(external)
Number of asylum claims processed by CBSA (IRCC website) 29,435 29,590 0.53 IRCC
(external)
Number of irregular migrants (IRCC website) 19,419 16,846 -13.25 IRCC
(external)
Total number of removals 9,691 11,313 16.74 IEB
Number of removals (failed irregular migrants) 461 564 22.34 IEB
Number of removals (serious inadmissibility including criminality) 906 996 9.93 IEB
Number of removals (all other failed claimants) 4626 6143 32.79 IEB
Number of removals (all other inadmissibility) 3698 3610 -2.38 IEB
Number of flagpolers (overall) 87,371 95,762 9.60 TB
Detention
Subject 2018 to 2019 2019 to 2020 Variance (%) Branch
Total number of adults detained 8,781 8,825 0.50 IEB
Average length of detention (in days) 13.8 13.9 0.72 IEB
Total number of minors detained 16 detained
103 housed
2 detained
136 housed
n/a IEB
Average length of detention (in days) 18.6 2.5 detained
16.9 housed
n/a IEB
Number of individuals released on alternatives to detention 2041 2611 27.93 IEB
Duties and taxes
Subject 2018 to 2019 2019 to 2020 Variance (%) Branch
Duties and taxes collected (in billions) 35.35 32.48 -8.12 CTB
SeizuresTable note 3
Subject 2018 to 2019 2019 to 2020 Variance (%) Branch
Firearms seized
(includes restricted, non-restricted and prohibited)
696 753 8.19 TB
Prohibited weapons seized
(does not include firearms)
22,263 18,966 -14.81 TB
Number of tobacco seizures 1,409 1,283 -8.94 TB
Number of drug seizures (overall) 24,564 29,247 19.06 TB
Value of drugs seized (in millions) $344.58 $519.30 50.71 TB
Number of fentanyl seizures 66 36 -45.45 CTB
Number of opioid and opioid-related seizures (includes heroin, methadone, morrphine, morphine base and opium) 386 438 13.47 CTB
Currency and monetary instruments seized 2,070 1,694 -18.16 TB
Total value of currency/monetary seizures (in millions) $32.97 $27.67 -16.08 TB
Suspected proceeds of crime 127 136 7.09 TB
Value of suspected proceeds of crime (in millions) $2.72 $3.22 18.38 TB
Child pornography seized 134 132 -1.49 TB
Total food, plant and animal seizures (in thousands) 34.1 43.5 27.57 CTB
Human resources
Subject 2018 to 2019 2019 to 2020 Variance (%) Branch
Number of full-time equivalents 13,996 14,475 3.42 HRB
Number of uniformed officers
(includes BSOs, inland enforcement, superintendents, chiefs, hearings officers, detector dog handlers, etc.)
8,491 8,567 0.90 HRB
Number of Border Services Officers
(includes officer trainees)
5,800 5,808 0.14 HRB
Number of non-uniformed officers 7,088 7,697 8.59 HRB
Number of CBSA officials abroad 56 52 -7.14 SPB
Female workforce  7,674 7,997 4.21 HRB
Male workforce 7,905 8,267 4.58 HRB
Other
Subject 2018 to 2019 2019 to 2020 Variance (%) Branch
Land border crossings 117 117 0.00 FCMB
Customs bonded warehouses 264 277 4.92 CTB
Sufferance warehouses 960 973 1.35 CTB
Rail offices 27 26 -3.70 TB
Airports 223 209 -6.28 TB
Small vessel reporting sites 800 409 -48.88 TB
Ferry terminals 9 10 11.11 TB
Cruise ship operations 10 10 0.00 TB
Commercial vessel clearance facilities 212 213 0.47 TB
Mail processing centres 3 3 0.00 CTB
International offices 36 36 0.00 SPB
Immigration holding centres 3 3 0.00 IEB
Complaints
Subject 2018 to 2019 2019 to 2020 Variance (%) Branch
Number of overall complaints 3353 3689 10.02 FCMB
Number of traveller related complaints 1960 1650 -15.82 FCMB
Number of complaints regarding officer conduct 1090 1055 -3.21 FCMB
Number of founded complaints regarding officer conduct 132 121 -8.33 FCMB

Highlights from the 2020 to 2021 departmental plan

The following are the key highlights from the CBSA's 2020 to 2021 Departmental Plan. Key commitments from the Minister's mandate letter (for example, guns and gangs, opioids, cannabis, irregular migration, diversity and inclusion) are reflected.

Border management

Combatting the opioid crisis: Strengthen controls to reduce the supply of illicit drugs by equipping high-risk ports of entry with fume hoods and detection equipment, as well as by constructing Designated Safe Sampling Areas in three International Mail Centers.

Addressing the threat of African swine fever: Maintain vigilance in preventing the importation of high-risk products from overseas and proceed with the deployment of specialized detector dogs, as well as a significant public awareness campaign.

Combatting gun and gang violence: Enhance detection technology capabilities through innovative new technologies, as well as increased intelligence analysis and targeting capacity.

Streamlining traveller processing: Continue the deployment of Primary Inspection Kiosks (PIK) in remaining airport terminals and introduce PIK-enabled automated fingerprint verification.

Ensuring traveller compliance: Continue to implement measures to maintain and monitor border integrity with respect to the illegal cross-border movement of cannabis, while remaining vigilant in detecting signs of impaired driving at land ports of entry.

Streamlining commercial processing: Advance cargo preclearance by pursuing proofs of concept in the air courier stream and the rail mode, as well as postal modernization efforts and e-commerce processing solutions.

Ensuring trade compliance: Advance the CBSA Assessment and Revenue Management (CARM) project through initial releases of functionality for external clients, as well as plans for a new Marine Container Examination Facility (MCEF) to be located in Burrard Inlet, British Columbia.

Enhancing processing for trusted travellers and traders: Expand the NEXUS modernization initiative in airports across the country, as well as continue to operate the Secure Corridor lane for low-risk highway traffic at the Ambassador Bridge port of entry.

Strengthening the Agency's workforce and infrastructure: Deliver over 300 new recruits to the frontline, continue the implementation of the National Outreach and Recruitment Strategy, advance the Gordie Howe International Bridge Project and the Ambassador Bridge Enhancement Project, and refine the Agency's Real Property Investment Strategy.

Advancing Reconciliation efforts: Continue implementing the Agency's Indigenous Framework and Strategy, and partnering with the Mohawks of Akwesasne First Nation to implement recommendations co-developed through the Design Thinking Initiative.

Planned results for border management
Departmental result Departmental result indicator Target Date to achieve target 2016 to 2017 actual result 2017 to 2018 actual result 2018 to 2019 actual result
The CBSA's intelligence, threat and risk assessment activities support CBSA programs in the identification and interception of high-risk people, goods, and conveyances that pose a threat to the security of Canadians Percentage of air travellers targeted for examination that led to an intended result At least 16% N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021)
Percentage of marine and air cargo targeted for examination that led to an intended result At least 0.5%Table note 4 N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021)
Admissible travellers are processed in an efficient manner Percentage of time the CBSA is meeting the Highway Border Wait Times (BWT) Service Standard At least 95% 97.64% 98.2% 96.1%
Percentage of travellers using Primary Inspection Kiosks (PIK) at PIK-enabled airports At least 95% N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020)
Actual availability of Primary Inspection Kiosks as a percentage of planned availability At least 99% N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020)
Travellers and their goods are compliant with applicable legislation Percentage of traveller examinations that produced a result (enforcement or facilitation action) At least 35% 33.05% 30.7% 44.5%
Traveller goods selective examination resultant rate is X times higher than random examination resultant rate in the air mode At least 10 times higher N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021)
Admissible commercial goods and conveyances are processed (including the collection of revenues) in an efficient manner Percentage of time the CBSA met the commercial Highway Border Wait Time Service Standard At least 90% N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020)
Percentage of eligible release decisions provided within established timeframes At least 70% N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020)
Actual availability of Single Windows as a percentage of planned availability At least 99% N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020)
Trade partners are compliant with applicable legislation, requirements and measures Percentage of random commercial examinations that produced a result At most 1% 0.24% 0.26% 0.33%
Percentage of high-risk commercial goods targeted by the National Targeting Center (NTC) that are examined at the border At least 95% 94.6% 96.2% 96.7%
Percentage of commercial examinations that produced a result against a trader At most 1.5% 1.34% 1.38% 1.27%
Percentage of penalties applied against traders representing continued non-compliance At most 70% 21% 59% 59%
Return on investment (ROI) for targeted verifications At least 8:1 14:1 17:1 20:1
Percentage of Advance Rulings and National Customs Rulings issued within 120 days of receipt of full information At least 90% N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021)
Percentage of mandated service commitments met on time for Anti-dumping and Countervailing Investigative activities At least 90% N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021)
Trusted Traveller and Trader programs increase processing efficiency of low-risk, pre-approved travellers and trade partners Percentage of time the CBSA is meeting the NEXUS Highway BWT Service Standard At least 95% N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020)
Percentage of kiosk processing time saving per trusted traveller passage at NEXUS air ports of entry At least 40% N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021)
Percentage of increase in NEXUS passages At least 2.5% N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021)
Ratio of conventional traders and their goods that are examined at the border compared to Trusted Traders and their goods At least 2.5:1 4:1 4.6:1 6.9:1
Percentage of trade by value of goods imported into Canada by participants in CBSA's Trusted Trader programs At least 25% 31% 27% 26%
Travellers and the business community have access to timely redress mechanisms Percentage of trade appeals received that are decided within established service standards At least 70% 52% 46% 80%
Percentage of enforcement appeals received that are decided within established service standards At least 70% 70% 80% 75%

Planned budgetary financial resources for Border Management

Planned human resources for Border Management

Border enforcement

Maintaining immigration program integrity: Continue investigatory activities and ongoing work with federal partners to improve operational coordination with respect to the in-Canada refugee determination system and irregular migration.

Improving Canada's immigration detention system: Support the continued use of Alternatives to Detention based on consistent, risk-based detention decisions, enabling the release into the community of individuals whose risk can be appropriately mitigated.

Ensuring removals of inadmissible persons: Continue prioritizing and strengthening efforts to remove foreign national criminals, failed refugee claimants and other inadmissible persons, while working with federal partners to achieve greater national coordination of removal activities.

Planned results for border enforcement
Departmental result Departmental result indicator Target Date to achieve target 2016 to 2017 actual result 2017 to 2018 actual result 2018 to 2019 actual result
Immigration investigations identify persons inadmissible to Canada Percentage of immigration investigations concluded that result in a person being identified as inadmissible to Canada At least 55% 56% 55% 67%
CBSA detention decisions are risk-based and detention is used as a measure of last resort Percentage of individuals detained in appropriate facilities based on their assessed risk profile At least 85% N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021) N/A (introduced in 2020 to 2021)
Persons released from detention on Alternative to Detentions as a percentage of all persons detained At least 10% N/A (introduced in 2019 to 2020; reworded in 2020 to 2021) N/A (introduced in 2019 to 2020; reworded in 2020 to 2021) N/A (introduced in 2019 to 2020; reworded in 2020 to 2021)
CBSA admissibility recommendations and appeals are upheld at the Immigration and Refugee Board of Canada Percentage of admissibility hearings, detention reviews and appeals where the Minister's position is upheld by the Immigration Division and Immigration Appeal Division At least 70% N/A (introduced in 2019 to 2020; reworded in 2020 to 2021) N/A (introduced in 2019 to 2020; reworded in 2020 to 2021) N/A (introduced in 2019 to 2020; reworded in 2020 to 2021)
Percentage of refugee hearings where the Minister's position is upheld by the Refugee Protection Division and the Refugee Appeal Division At least 70 N/A (introduced in 2019 to 2020; reworded in 2020 to 2021) N/A (introduced in 2019 to 2020; reworded in 2020 to 2021) N/A (introduced in 2019 to 2020; reworded in 2020 to 2021)
Inadmissible persons subject to removal depart from Canada (that is, escorted or unescorted) Percentage of removals with no known impediments At least 80% N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020) N/A (introduced in 2019 to 2020)
Percentage of high priority foreign nationals removed (that is, on grounds of serious inadmissibility such as criminality, war crimes, security) At least 80% 79% 69% 79%
People and businesses that are referred to Crown counsel for prosecution are convicted Percentage of prosecutions concluded that result in a conviction At least 80% 86% 84% 92%

Planned budgetary financial resources for Border Enforcement

Planned human resources for Border Management

Internal services

Supporting a healthy and diverse workforce: Continue to implement the Agency's Mental Health Strategy, Physical Wellness Program, and Employment Equity, Diversity and Inclusion Action Plan.

Advancing modernization efforts: Enhance financial stewardship and program management through the ongoing implementation of the Agency's results-based organizational structure as well as multi-year budgets and integrated business plans. Also, continue identifying ways to optimize the Agency's information technology and address increasing technological demands.

Planned budgetary financial resources for Internal Services

Planned human resources for Border Management

New sections of the departmental plan introduced this year

Gender-based Analysis Plus (pages 10 and 19)

United Nations' Sustainable Development Goals (pages 11 and 12)

Experimentation (pages 12, 13, 19 and 20)

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