Recourse - Appeals/Reviews
Ensuring an Impartial Resolution Process

Requesting a Review

Requesting a third-party review

Requesting an extension of time review

Related Information

The Government of Canada has taken steps to ensure that actions taken by Canada Border Services Agency (CBSA) personnel can be impartially reviewed in support of a fair redress process.

Recourse Directorate officials, within the Agency's Corporate Affairs Branch, are responsible for:

The person reviewing your case will not have been involved in the original decision or enforcement action.

In conducting the review, Recourse Directorate officials employ a review process that is based on the CBSA's recourse principles. This process includes:

After this Recourse Directorate review, if you are not satisfied, you have the option of appealing to an appropriate court, tribunal, or commission depending on the type of appeal.

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