Contact us: Trusted Trader Portal and Partners in Protection
From: Canada Border Services Agency
The Canada Border Services Agency's (CBSA) client support units help applicants and members navigate the Trusted Trader Portal environment and answer questions about the Partners in Protection (PIP) Program.
Partners in Protection Program support
For questions or support (examples: help submitting your information, requesting extensions):
Email: pip-pep@cbsa-asfc.gc.ca
For general information about PIP and other CBSA programs:
- CBSA Border Information Services (phone, mail)
- Client support contact form
Trusted Trader Portal support
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