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Standing Committee on Public Safety and National Security: 2020 to 2021 Main Estimates and Supplementary Estimates (B) ()
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COVID-19 impact at the border

Overall: Weekly data

Admissibility of foreign nationals under family reunification (from June 9 to November 22)

Note: Immediate family members can enter Canada under the new OIC 31 and OIC 32 if: (1) they are asymptomatic (2) they are entering Canada to be with their immediate family member; and (3) they can demonstrate the intent to stay in Canada for a period of at least 15 days. In order for a foreign national to be allowed to enter Canada, the standard for entry must be met in full otherwise, they can be denied entry to Canada.

Travellers: Air mode (from March 22 to November 22)

Travellers: Land, rail and marine mode (from March 22 to November 22)

Refugee claimants

Canadians turned back at U.S. border (as of November 22)

Commercial operations: Year over year data

Border Information Service (on November 19)

ArriveCAN (as of November 19)

Restrictions for individuals travelling to Canada from the United States (All modes)

Proposed response

The Canada – U.S. border is open for essential travel that supports trade and our economy.

On , the Governments of Canada and the United States announced that both countries would be implementing collaborative and reciprocal measures to suspend non-essential travel along the Canada-U.S. border in response to the spread of COVID-19. These measures are in effect until December 21.

Travel by asymptomatic people who have to cross the border to go to work or for other essential purposes, such as medical care, continues.

The restriction with regard to entry to Canada does not apply to Canadian citizens, permanent residents, protected persons and persons registered as Indians under the Indian Act.

Additionally, asymptomatic foreign nationals who are immediate or extended family members of a Canadian citizen, permanent resident or registered Indian are permitted to enter Canada to be with their family members.

These foreign nationals must abide by all public health requirements related to COVID-19 issued pursuant to the Quarantine Act, including the requirement to self-quarantine for 14 days and provide quarantine-related information.

As of November 21, persons arriving in the air mode must submit quarantine and contact information electronically (ArriveCAN) before boarding a plane to Canada. Electronic submission is highly encouraged but not mandatory in all other modes.

They must also establish at the time of entry that they intend to stay with their family members and to remain in Canada for a period of at least 15 days.

Extended family members must also have a statutory declaration attesting to their relationship signed by the Canadian citizen, permanent resident or registered Indian; and are required to have a written authorization to enter Canada from IRCC prior to arriving at a Canadian port of entry.

Foreign nationals seeking entry for compassionate reasons, such as attending a funeral or providing support to a critically ill person residing in Canada, are exempt from the prohibition on entry.

Foreign nationals seeking entry for compassionate reasons must be in possession of a travel authorization letter from the Public Health Agency of Canada before arriving at the port of entry.

International students can only enter Canada to study if their school is on an approved list of learning institutions that are capable of receiving students from abroad while respecting public health measures. This list is provided by provincial authorities and maintained and published by IRCC.

Foreign nationals are prohibited from entering Canada for the purpose of claiming refugee protection unless they meet a limited set of exceptions, if arriving between ports of entry or, they meet an exception under the Safe Third Country Agreement, which applies at ports of entry.

Claimants may also be allowed entry if their presence in Canada is determined by the Minister of Public Safety and Emergency Preparedness or the Minister of Citizenship and Immigration to be in the national or public interest.

All travellers arriving in Canada, including workers who provide essential services, are subject to questioning about their health.

These measures apply in land, air, rail and marine modes.

If pressed on cross-border students

The Order in Council pertaining to mandatory quarantine and isolation has been amended to exempt cross-border students from the requirement to quarantine as long as they attend school on a regular basis and meet additional requirements outlined in that Order.

If pressed on opening up the border

The Government of Canada continues to adjust its posture as required given this is a very fluid situation.

The Government of Canada will continue to explore a risk based and gradual approach to the easing of travel restrictions.

The Government has introduced some measures to ease some border restrictions for family, students and compassionate cases, while balancing the public health risk.

The effective travel restrictions that Canada has implemented continue to mitigate importation risks and provide confidence to Canadians.

The Government of Canada will continue to use a science and risk based approach when considering how to move forward with the easing of border and travel restrictions.

Background

Every day, $2.7 billion-worth of goods and services passes through the Canada-US border and that trade is essential to both our countries. As a result of the COVID-19 pandemic, Canada and the US are temporarily restricting all non-essential travel across its borders. In our respective countries, individuals are encouraged and are recommended to exercise caution by avoiding unnecessary contact with others (social distancing). This collaborative and reciprocal measure is an extension of that prudent approach.

Canada and the US recognize the critical necessity to preserve supply chains between both countries. These supply chains ensure that food, fuel, and life-saving medicines reach people on both sides of the border. Supply chains, including trucking, will not be impacted by this new measure. Canadians and Americans cross land border crossings daily to perform essential work, to study, or as a result of urgent or essential reasons. This travel should not be impacted.

To help manage the threat posed by international travel, Canada announced reciprocal restrictive measures with the US, for individuals in those countries who are travelling for non-essential, optional or discretionary reasons.

Order in Council

New OIC 34: 2020-0886 entitled Prohibition on Entry into Canada from the United States, has effect from the period beginning on and ending on . This order repeals and replaces OIC 31: 2020-0838.

For a U.S. citizen or other foreign national to enter Canada from the U.S.:

Non-essential travel restriction

On , the Governments of Canada and the United States announced that both countries would be implementing collaborative and reciprocal measures to suspend non-essential travel along the Canada-US border in response to the spread of COVID-19. Non-essential travel includes, but is not limited to, tourism, recreation, and entertainment. The restriction initially came into effect on , for 30 days. Since that time, these temporary measures were renewed and/or revised on a monthly basis and will continue to be in effect while such renewals continue to be required.

Authorized essential travel

Some examples of essential travel purposes are:

Border Services Officers exercise discretion when enforcing restrictions.

Refugee claimants

Arriving between ports of entry (irregularly)

Refugee claimants who seek to enter Canada between official ports of entry (in other words, irregular migrants) will continue to be directed back to the US, but will later be allowed to return to Canada to make their asylum claims once the prohibition on entering Canada expires or is repealed.

Arriving at ports of entry

For those asylum seekers arriving at a land port of entry, the Safe Third Country Agreement (STCA) applies. If an individual is not eligible to make a claim based on the STCA, they will be found ineligible, a removal order will be issued and they will be returned to the US.

If the individual meets an exception under the STCA, they will be able to enter Canada and have their claim for refugee protection processed. Exemptions and exceptions include:

Symptomatic travellers

Any foreign national exhibiting signs and symptoms of a fever and cough or a fever and breathing difficulties is prohibited from entry, even if they are seeking entry for essential travel. The only exception to symptomatic foreign nationals are refugee claimants who meet the exceptions, as described above.

Canadian citizens, permanent residents, persons registered as Indians under the Indian Act and protected persons are exempted from the above. They will be provided with a Public Health Agency of Canada pamphlet containing the latest health advice that advises travellers to quarantine or self-isolate for 14 days.

Exemptions for foreign nationals

Immediate family members

For the purposes of the border restrictions, the definition of immediate family member is aligned between Orders in Council and is as follows:

  1. the spouse or common-law partner of the person
  2. a dependent child of the person or of the person's spouse or common-law partner
  3. a dependent child of a dependent child referred to in paragraph (b)
  4. the parent or step-parent of the person or of the person's spouse or common-law partner
  5. the guardian or tutor of the person
Extended family members

For the purposes of the border restrictions, the definition of extended family member means:

  1. an individual who is in an exclusive dating relationship with the person, has been in such a relationship for at least a year, and has spent time in the physical presence of the person during the course of the relationship (exclusive partner)
  2. a dependent child of an exclusive partner as defined in (a)
  3. a dependent child of a dependent child of an exclusive partner
  4. a child of the person or of the person's spouse, common-law partner or of the exclusive partner, other than a dependent child
  5. a sibling, half-sibling or step sibling of the person or of the person's spouse or common-law partner
  6. a grandparent of the person or the person's spouse or common-law partner

Simply meeting the definition of "immediate family" or "extended family" does not guarantee a foreign national's eligibility to enter Canada. Foreign nationals must also be travelling for a non-discretionary (essential) purpose to be granted entry to Canada. However, foreign nationals may be exempt from the requirement to enter for an essential purpose if they can establish their intent to enter Canada to be with an immediate or extended family member (who is a Canadian citizen, permanent resident or registered Indian), as well as their intent to remain in Canada for at least 15 days. They must also agreement to comply with all the requirements to quarantine detailed in the Order pertaining to mandatory isolation.

Extended family members must have, under both prohibition on entry OICs:

  1. a statutory declaration attesting to their relationship with the Canadian citizen, permanent resident or registered Indian signed by the Canadian citizen, permanent resident or registered Indian
  2. a written authorization to enter from an officer designated under subsection 6(1) of the IRPA

Compassionate travel

For the purposes of border restrictions, foreign nationals are exempt if they intend to enter Canada for the following reasons:

  1. To attend the death of or provide support to a Canadian citizen, permanent resident, temporary resident, protected person or registered Indians pursuant to the Indian Act, an individual residing in Canada who is deemed to be critically ill by a licensed health care practitioner
  2. To provide care for a Canadian citizen, permanent resident, temporary resident, protected person or registered Indians pursuant to the Indian Act residing in Canada who is deemed by a licensed health care practitioner to have a medical reason why they require support
  3. Attend a funeral or end of life ceremony

International students

For the purposes of border restrictions, as of October 21, international students are exempt from the prohibition on entry if they seek to enter Canada to attend a listed institution and hold a valid study permit, or they may apply for a study permit when entering Canada, or if their application for a study permit has already been approved but the permit has not yet been issued.

A listed institution is an institution that is determined by the provincial government in which the institution is located to have appropriate measures in place to ensure that students can meet any applicable obligations under any order made under section 58 of the Quarantine Act.

Immediate family members of international students, other than dependent children of dependent children, are also exempt from border restrictions when seeking entry for a non-discretionary purpose.

Note: A new exemption (with conditions) has been created under the mandatory isolation Order for cross-border students (and their drivers) who attend learning institutions in Canada and in the US on a regular basis.

National interest exemption: Claim for refugee protection

Despite present border restrictions, claims for refugee protection are permitted if the Minister of Public Safety and Emergency Preparedness or the Minister of Citizenship and Immigration to be in the national or public interest, while recognizing the paramount public health interests of Canada and Canadians.

Screening

Regardless of how they seek to enter Canada, all travellers arriving in Canada, including workers who provide essential services, are subject to questioning about their health. CBSA Officers not only query travellers on the state of their health, but will look for visible signs of illness and will refer any traveller who they suspect of being ill, regardless of how the traveller responded to the health screening question.

Media reports on admissibility to the US by air

The CBSA cannot comment on recent media reports that Canadians are still able to fly into the United States. Information pertaining to specific rules around admissibility to the United States should be directed to the U.S. Customs and Border Protection.

Between April 1 and , 5,509,796 individuals entered Canada from the United States, a 89.7% decrease from last year (53,541,148 in 2019).

Travellers who entered Canada from the United States from April 1 to November 4 (2019 vs 2020)
Mode 2019 2020
Air 11,594,588 331,672
Land 38,723,625 5,053,591
Marine 3,026,592 110,029
Rail 196,343 14,504
Total 53,541,148 5,509,796

Since the implementation of the travel restrictions for travellers seeking entry from the US, to :

Travellers volumes from March 18 to November 4 (2019 vs 2020)
Mode 2019 2020
Air 12,401,991 513,301
Land 40,729,776 5,617,166
Marine 3,053,722 117,099
Rail 201,274 15,613
Travellers volumes from April 1 to November 4 (2019 vs 2020)
Mode 2019 2020
Air 11,594,588 331,672
Land 38,723,625 5,053,591
Marine 3,026,592 110,029
Rail 196,343 14,504

Prohibition of entry for individuals travelling to canada by air and marine (Other than from the U.S.)

Proposed response

Travel to Canada by air and marine modes is prohibited for all foreign nationals, unless they are exempt and not seeking entry for an optional or discretionary purpose, until November 30.

There are a number of exemptions to this prohibition, including (but not exclusive to):

  • airline or marine crew members
  • diplomats and their immediate family
  • persons that have a valid work or study permit or for whom an application to work or study has been approved
  • persons invited by the Minister of Health that will assist with the COVID-19 response
  • international-to-International travel through Canada (arriving and departing from the same Canadian airport within 24 hours)

The Ministers of Foreign Affairs, Citizenship and Immigration, and Public Safety and Emergency Preparedness may also authorize entry for any person or class of persons whose presence in Canada is determined to be in the national interest.

Additionally, asymptomatic foreign nationals who are immediate or extended family members of a Canadian citizen, a permanent resident or a person registered as an Indian under the Indian Act are permitted to enter Canada to be with their family members.

These foreign nationals must abide by all public health requirements related to COVID-19 issued pursuant to the Quarantine Act, including the requirement to self-quarantine for 14 days and provide quarantine-related information.

They must also establish at the time of entry that they intend to stay with their family members and to remain in Canada for a period of at least 15 days.

Extended family members must also have a statutory declaration attesting to their relationship signed by the Canadian citizen, permanent resident or registered Indian; and are required to have a written authorization to enter Canada from IRCC prior to arriving at a Canadian port of entry.

Foreign nationals seeking entry for compassionate reasons, such as attending a funeral or providing support to a critically ill person residing in Canada, are exempt from the prohibition on entry.

Foreign nationals seeking entry for compassionate reasons must be in possession of a travel authorization letter from the Public Health Agency of Canada before arriving at the port of entry.

International students can only enter Canada to study exemption if their school is on an approved list of learning institutions that are capable of receiving students from abroad while respecting public health measures. This list is provided by provincial authorities and maintained and published by IRCC.

Notwithstanding the exemptions, all foreign nationals are prohibited from entering if they display signs and symptoms of COVID-19, including a fever and cough, or a fever and breathing difficulties.

So far this year, we have processed 15,404 cargo vessels.

601 foreign nationals were denied entry to Canada as a result of the prohibition of certain foreign nationals from entering Canada from a country other than the U.S. by air (from foreign locations other than the U.S.). In addition, 395 foreign nationals, other than U.S. citizens, were denied entry to Canada from the U.S. for discretionary travel reasons.

Background

On , the Government of Canada issued an official global travel advisory to avoid non-essential travel abroad. In an attempt to limit the spread of COVID-19, many governments implemented special entry and exit and movement restrictions for their territories. As a result, the Government of Canada advised Canadians to avoid non-essential travel outside of Canada until further notice.

To further complement these measures, Transport Canada implemented new measures pertaining to cruise ships in Canadian waters. Cruise ships with overnight accommodations allowed to carry more than 100 persons are prohibited from operating in Canadian waters until . As of , all other passenger vessels must follow provincial, territorial, local and regional health authority requirements for timelines and processes to resume operations. Passenger vessels with the capacity to carry more than 12 persons continue to be prohibited from entering Arctic coastal waters (including Nunatsiavut, Nunavik and the Labrador Coast) until .

Orders in Council

New OIC 32: 2020-0839 entitled Prohibition on Entry into Canada from any Country other than the United States, has effect from the period beginning on and ending on . This order repeals and replaces OIC 28: 2020-0796.

For a foreign national to enter Canada from a country other than the US:

The Order restricts travel of foreign nationals to Canada by air and marine from any country other than the US. This restriction does not apply to a person registered as an Indian under the Indian Act, nor a protected person as defined in the Immigration and Refugee Protection Act (IRPA). Specified exemptions exist for persons seeking entry for purposes that are not optional or discretionary. Despite these exemptions, persons who exhibit signs and symptoms such as a fever and cough or a fever and breathing difficulties, are prohibited from boarding a flight to Canada or entering Canada at the border.

Exemptions under subsection 3(1)

Provided a person is not symptomatic and not travelling for an optional or discretionary purpose, exemptions to the prohibition of entry for foreign nationals travelling to Canada by air and marine from destinations other than the US include:

  1. Immediate family members of Canadian citizens, permanent residents and persons registered as an Indian under the Indian Act
    (a.1) Extended family member of a Canadian citizen, a permanent resident or a person registered as an Indian under the Indian Act if they:
    1. have a signed statutory declaration attesting to their relationship; and
    2. are authorized, in writing, by IRCC before entering Canada
  2. Persons authorized in writing to enter Canada to reunite immediate family members
  3. Crew members or those that seek entry to become a member of a crew under the CAR
  4. Crew members or those that seek entry to become a member of a crew under the IRPR
  5. Persons exempt from obtaining a temporary resident visa under 190(2)(a) of the IRPR and their immediate family members
  6. Persons travelling at the invitation of the Minister of Health to assist in the COVID-19 response
  7. Persons arriving by aircraft operated by the Canadian Forces or the Department of National Defense
  8. Members of the Canadian military, visiting forces, and their immediate family members
  9. French citizens of Saint-Pierre-et-Miquelon (SPM) who have only been in SPM, the US or Canada for 14 days before they arrived in Canada
  10. A person or any class of persons who, in the opinion of the Chief Public Health Officer:
    1. do not pose a risk of significant harm to the public health; or
    2. will provide essential service while in Canada
  11. Persons or any person in a class of persons whose presence in Canada is in the national interest as determined by the Ministers of Foreign Affairs, Citizenship and Immigration or Public Safety
  12. Persons holding a valid work permit as defined in section 2 of the IRPR or whose application for a work permit in Canada was approved in writing
  13. Persons holding a valid study permit, as defined in section 2 of the IRPR; or whose application for a study permit was approved in writing before noon, Eastern Daylight Time on
  14. Persons seeking entry to attend a listed institution, and their immediate family members (except a dependent child of a dependent child) if the person:
    1. holds a valid study permit, as defined in the section 2 of the IRPR
    2. may apply for one when entering Canada under section 214 IRPR, or
    3. received written approval of the application
  15. Persons authorized to work in Canada as students in a health field under 186(p) IRPR
  16. Persons authorized to work in Canada as emergency service providers under 186(t) of the IRPR
  17. Licensed health care practitioner with proof of employment in Canada
  18. Persons seeking entry to deliver, maintain or repair medically necessary equipment
  19. Persons seeking entry to make medical deliveries of cells, blood and blood products, tissues, organs or other body parts, that are required for patient care in Canada
  20. Persons whose application for permanent residence in Canada was approved and received written notice of the approval before noon (EDT) on
  21. Workers in the marine transportation essential for movement of goods by vessel
  22. Persons to take up post as diplomats, consular officers and representatives of other countries or international organizations and their immediate family members
  23. Persons arriving at Canadian airports aboard commercial passenger conveyances and transiting to another country while remaining in a sterile transit area
  24. Persons seeking entry on board a vessel that is engaged in research and that is operated by or under the authority of the Government of Canada

Foreign nationals with a national interest exemption letter pursuant to paragraph3(1)(k)

In accordance with subsection 3(5) of the OIC , a person or any person in a class of persons whose presence in Canada, as determined by the Minister of Foreign Affairs, the Minister of Citizenship and Immigration or the Minister of Public Safety and Emergency Preparedness, is in the national interest, is exempt from the prohibition from entering Canada for an optional or discretionary purpose.

Immediate family members

For the purposes of the border restrictions, the definition of immediate family member is aligned between Orders in Council and is as follows:

  1. the spouse or common-law partner of the person
  2. a dependent child of the person or of the person's spouse or common-law partner
  3. a dependent child of a dependent child referred to in paragraph (b)
  4. the parent or step-parent of the person or of the person's spouse or common-law partner
  5. the guardian or tutor of the person

However, a foreign national simply meeting the definition of "immediate family" or "extended family" does not guarantee their eligibility to enter Canada. The individual travelling for a non-discretionary (essential) purpose may still enter Canada. But, foreign nationals can be exempt from the requirement to enter for an essential purpose if they can establish their intent to enter Canada to be with an immediate or extended family member (who is a Canadian citizen, permanent resident or person registered as an Indian under the Indian Act), their intent to remain in Canada for more than 15 days, and who agree to comply with all the requirements to quarantine detailed in the Order pertaining to mandatory isolation.

Extended family members

For the purposes of the border restrictions, the definition of extended family member means:

  1. an individual who is in an exclusive dating relationship with the person, has been in such a relationship for at least a year, and has spent time in the physical presence of the person during the course of the relationship (exclusive partner)
  2. a dependent child of an exclusive partner as defined in (a)
  3. a dependent child of a dependent child of an exclusive partner
  4. a child of the person or of the person's spouse, common-law partner or of the exclusive partner, other than a dependent child
  5. a sibling, half-sibling or step sibling of the person or of the person's spouse or common-law partner
  6. a grandparent of the person or the person's spouse or common-law partner

Extended family members must:

  1. have a statutory declaration attesting to their relationship with the Canadian citizen or permanent resident signed by the Canadian citizen or permanent resident
  2. have a written authorization to enter from an officer designated under subsection 6(1) of the IRPA

Compassionate travel

In accordance with subsection 3.1, border restrictions do not apply to foreign nationals who intend to enter Canada for the following reasons:

  1. To attend the death of or provide support to a Canadian citizen, permanent resident, temporary resident, protected person or registered Indians pursuant to the Indian Act, residing in Canada who is deemed to be critically ill by a licensed health care professional
  2. To provide care for a Canadian citizen, permanent resident, temporary resident, protected person or registered Indians pursuant to the Indian Act residing in Canada who is deemed by a licensed health care professional to have a medical reason why they require support
  3. Attend a funeral or end of life ceremony

International students

For the purposes of border restrictions, international students are allowed entry if they seek to enter Canada to attend a listed institution and:

A listed institution is an institution that is determined by the provincial government in which the institution is located to have appropriate measures in place to ensure that students can meet any applicable obligations under any order made under section 58 of the Quarantine Act and is published on IRCC's website.

Immediate family members of international students, other than dependent children of dependent children, are also exempt from border restrictions.

International-to-International (ITI) transit

ITI transit is allowed with some restrictions including remaining airside, not formally entering into Canada, and arriving and departing from the same Canadian airport within 24 hours. Should one of these ITI travellers have to enter into Canada through no fault of their own (for example, onward border closures or flight cancellations), the Minister of Foreign Affairs has issued a letter of national interest to enable their temporary admission provided that they immediately self-isolate while waiting for their onward flight and report any signs or symptoms of COVID-19 to the Public Health Agency of Canada. These travellers are bound by the same rules as any other person entering Canada, except that their self-isolation order can be for a short duration and end when they leave Canada, provided they are asymptomatic.

This approach promotes the Government's positive bilateral relations around the world and promotes enhanced cooperation during this crisis through reciprocal boarding on government supported repatriation flights to help Canadians come home, and foreign nationals return to their home country.

Note: Travellers who are in transit and remain in sterile transit areas are also exempt from the requirement to submit quarantine information by electronic means (ArriveCAN).

Alaska transit

Proposed response

The CBSA implemented a robust approach to ensure greater compliance and potential enforcement. This approach was launched .

Healthy, asymptomatic foreign nationals, travelling through Canada for non-discretionary purposes, such as to return home to Alaska, may transit through Canada.

Entry to transit from the lower 48 states to Alaska is limited to five designated ports of entry: Osoyoos, Kingsgate and Abbotsford-Huntingdon in British Columbia; Coutts, Alberta; and, North Portal, Saskatchewan. Travellers are not limited to certain ports of entry when entering from Alaska.

Upon arrival at one of the five identified ports of entry, a traveller seeking to transit through Canada to Alaska will be required to substantiate their purpose for going to Alaska. Only in circumstances where the traveller is considered to be transiting through to Alaska for a non-discretionary purpose will the traveller be admitted to Canada. This also applies for travellers seeking to transit Canada from Alaska to the United States.

Decisions on admissibility are made by a Border Services Officer, based on the information available to them at time of processing.

Should a traveller be admitted, they are required to transit by the most direct route, avoid tourist activities, and are subject to a limited amount of time in Canada and required to confirm their departure from Canada.

Travellers are also given a tag to hang from their rear-view mirror which makes them easily identifiable as transiting travellers.

If pressed

Upon arrival at one of the designated POEs, in-transit travellers must satisfy a BSO that they meet the requirements for entry into Canada.

Travellers are encouraged to have documentation that will demonstrate their purpose of travel. The final decision is made by a BSO, based on the information available to them at time of entry.

Providing false information to a BSO may lead to consequences such as being denied entry and/or being banned from returning to Canada.

Travellers who arrive at a non-identified POE for the purpose of transiting to Alaska will be denied entry and advised to go to one of the five identified POEs.

If pressed on transborder towns between the U.S. and Canada

We are aware of the issue regarding transborder towns between Alaska and British Columbia.

The Government of Canada continues to take appropriate measures to prevent the spread of COVID-19 in Canada.

The CBSA reiterates that healthy, asymptomatic individuals for whom crossing the border is essential for work and daily life, can still do so.

If pressed on stats

As of , since the coming into force of the enhanced in-transit measures for travellers transiting to or from Alaska, there have been 7,860 border crossing instances involving a group or single person (1,741 included multiple travellers). Of these instances, 63% were foreign nationals seeking to enter from Alaska and transit south to the lower states, while foreign nationals seeking to enter Alaska from the lower states to transit north accounted for 37%.

Approximately 99% of cases of in transit travellers to or from Alaska have complied with the requirement to leave Canada within the time designated by the CBSA officer at time of entry.

Of the small number of cases in which a traveller was confirmed by the CBSA to have been in Canada beyond the time allotted for their transit to occur, both PHAC and the RCMP were notified.

Some of the cases have been as a result of incidents outside of the travellers' control, including car accidents.

Background

Media reports have suggested that some foreign nationals entering Canada although claiming to be transiting to/from Alaska, are actually entering for purposes of tourism and travel. This coverage has suggested that an unknown number of American foreign nationals are not proceeding directly to their stated destination, but are instead engaging in tourism or recreation (for example, visiting parks or other establishments).

The RCMP have validated a number of related referrals from the general public and have issued fines to U.S. foreign nationals who had indicated upon entry their intent was to transit through Canada to Alaska. While the number of incidents is low, it will be important to address this irritant, especially as COVID-19 cases continue to escalate in the U.S.

Travellers seeking to transit from the lower 48 states to Alaska are limited to five identified ports of entry: Osoyoos, Kingsgate and Abbotsford-Huntingdon in British Columbia; Coutts, Alberta; and North Portal, Saskatchewan.

Upon arrival at a one of the five identified ports of entry (POE), a traveller seeking to transit through Canada is required to substantiate their purpose for going to Alaska. Only in circumstances where the CBSA determines the traveller is transiting for a non-discretionary purpose (that is, work or going to primary residence) will they be admitted to Canada.

The CBSA requires that these travellers provide and substantiate their intended purpose of travel. When interacting with travellers whose transit to Alaska is non-discretionary, the CBSA provides written conditions to transiting travellers requiring that they transit by the most direct route, and avoid tourist locations, limiting the time they are allowed in Canada and requiring that they confirm their departure from Canada.

Transiting travellers are also given a tag to hang from their rear-view mirror which advises that they must transit by the most direct route, use drive-thru and pay-at the pump for gasoline and wear a mask when physical distancing is not possible. This tag also makes their vehicle easily visible to responding police agencies.

The CBSA implemented a robust approach to ensure greater compliance and potential enforcement on July 31 at 00:01 PDT.

As of , since the coming into force of the enhanced in-transit measures for travellers transiting to or from Alaska, there have been 7,860 border crossing instances involving a group or single person (1,741 included multiple travellers). Of these instances, 63% were foreign nationals seeking to enter from Alaska and transit south to the lower states, while foreign nationals seeking to enter Alaska from the lower states to transit north accounted for 37%. As of November 1, of the 7,860 lookouts entered, 93% (7,286) of the lookouts were expired, 4% (342) were active, and 3% (232) were pending expiry. Note that in some cases, the clients who are the subject of an active lookout may have exited and the lookout is in the process of being expired or is pending expiration.

Approximately 99% of cases of in transit travellers to or from Alaska have complied with the requirement to leave Canada within the time designated by the CBSA officer at time of entry.

Of the 7,860 cases of Alaska in-transit travellers as of November 1, approximately 1% (114) have been confirmed by the CBSA to have been in Canada beyond the time allotted for their transit to occur. In all cases where Alaska in-transit travellers were identified to have been in Canada beyond the designated time, both the RCMP and PHAC were notified. Some of the cases have been as a result of incidents outside the travellers control, including car accidents. As of November 1, 3% (11) of active in-transit cases (342) were travellers who had been identified as being still in Canada beyond their authorized transit time. Note they may have departed at the time this report is produced or provided.

Since , the CBSA is aware of 4 cases in which contravention tickets associated with Alaska in-transit travellers were issued under the Contraventions Regulations under the Quarantine Act, for not respecting the reasonable measure order during their transit. In addition, the CBSA has issued 1 removal order associated with an in-transit Alaska traveller. The removal of this client has been confirmed. Other contraventions may have been issued under other legislation (for example, provincial legislation).

Mandatory isolation and quarantine requirements

Proposed response

In order to travel to Canada foreign nationals must meet all entry requirements outlined in the applicable Orders in Council and in the Immigration and Refugee Protection Act and Regulations.

Foreign nationals should not travel to Canada if they have COVID-19 symptoms. Air carriers cannot allow symptomatic travellers to board a plane. However, Canadian citizens, permanent residents and persons registered under the Indian Act with or without symptoms have the right to enter Canada.

All international travellers arriving in Canada must have a suitable quarantine plan for the mandatory 14-day period, which starts on the date they arrive.

All travellers entering Canada are required to submit mandatory health information to the Public Health Agency of Canada (PHAC) under the Quarantine Act, this includes a quarantine plan and contact information, as specified by PHAC.

As of November 20, all travellers will be required to submit their quarantine plan and contact information by electronic means (ArriveCAN), unless they cannot do so because of a disability, inadequate infrastructure, a service disruption or a natural disaster.

Travellers arriving by air mode, will be required to submit information electronically before boarding a flight to Canada.

Travellers arriving in all other modes (land, rail, marine), will be required to submit information electronically when entering Canada.

Every person entering Canada is required to answer any questions asked by a screening officer, quarantine officer, or public health official for the duration of the 14-day period beginning on the day they enter Canada.

Government of Canada representatives will conduct health screenings at the time of entry to Canada to determine the need for quarantine or isolation.

Every person who enters Canada must wear a suitable non-medical mask or face covering when entering Canada, in public places where physical distancing cannot be maintained, and while travelling to their place of quarantine or isolation as required.

If pressed on compassionate exemption

The Government has created a process to allow foreign nationals to come to Canada for compassionate reasons, in limited circumstances, and with limited release from quarantine if applicable.

Information on how to request authorization for entry into Canada and limited release from mandatory quarantine based on compassionate grounds is available on the PHAC website.

In all cases, foreign nationals seeking entry for compassionate reasons including attending to the death, critical illness, funeral or end of life ceremony must be in possession of a travel authorization letter issued by PHAC and must have a suitable quarantine plan on arrival, even if they have a limited release from quarantine.

Travellers should not travel until they receive written authorization to seek entry into Canada.

If pressed on new quarantine exemptions

Cross-border students who attend school in Canada and in the US on a regular basis and their drivers are exempt from quarantine requirements when entering Canada, subject to certain conditions.

Elementary and secondary school students entering Canada can only attend listed learning institution that have agreed to accept quarantine exempt students, subject to confirmation of approval by the Minister of Health that the concerned local health authority and provincial government are not opposed.

Dependent children and their drivers who enter Canada under the terms of a written agreement or a court order regarding custody, access or parenting are exempt from quarantine requirements, subject to certain conditions.

Habitual residents or remote cross-border communities, who only cross the Canada-US border to access the necessities of life in the closest available community where such necessities are available, are exempt from quarantine requirements; these communities include:

  • Northwest Angle, Minnesota
  • Hyder, Alaska
  • Campobello Island, New Brunswick
  • Stewart, British Columbia

Persons who enter Canada at a land border are exempt from quarantine requirements as long as they never left their vehicle after being denied entry to the US or after entering US territory without seeking formal entry.

If pressed on other measures to mitigate spread of virus at border

All travellers entering Canada, whether in mandatory quarantine or isolation, must:

  • arrange for a suitable place to quarantine or isolate
  • go directly to place of quarantine or isolation, without stopping anywhere
  • wear a non-medical mask or face covering while travelling to the place of quarantine or isolation
  • stay at place of quarantine or isolation for 14 days (only leave to seek medical assistance if needed)
  • not have any guests
  • monitor health for fever and a cough, or fever and difficulty breathing

Background

The World Health Organization (WHO) declared an outbreak of what is now known as COVID-19 to be a Public Health Emergency of International Concern (PHEIC) on , and a pandemic on . COVID-19 has demonstrated the potential to cause widespread illness if not properly contained. Global efforts are focused on containment of the outbreak and the prevention of further spread.

The Government of Canada's (GOC) top priority is the health and safety of Canadians. Failing to contain the outbreak may lead to widespread disease in Canada, increase negative health impacts and potentially overwhelm the health system. To date, Canada has managed to slow the spread of the virus by introducing a range of measures, including restrictions on non-essential travel across Canada's international borders and mandatory quarantine and isolation measures to help prevent further spread of COVID-19. The successful reduction in transmission of COVID-19 cases related to international travel is a direct result of the border restrictions and quarantine measures in place. The GOC is continuously monitoring and evaluating the situation and will ensure protective measures remain in place until they can be lifted safely.

Order in Council

New OIC 33: 2020-0840 entitled Minimizing the Risk of Exposure to COVID-19 in Canada Order (Mandatory Isolation), No. 7, has effect from the period beginning on and ending on . This order repeals and replaces OIC 29: 2020-0797.

General requirements

All travellers entering Canada who are subject to mandatory quarantine or isolation, as well as quarantine exempt persons, are required to provide mandatory health information to the Public Health Agency of Canada (PHAC) under the Quarantine Act:

Asymptomatic travellers can submit their contact information through:

Travellers who refuse to provide their information may be subject to additional measures, such as a requirement to undergo a health assessments or charges for an offence under the Quarantine Act.

Requirement to submit information by electronic means: ArriveCAN (*new*)

As of , all travellers will be required to submit required information through electronic means (ArriveCAN):

Quarantine plan and contact information must be submitted for the 14-day quarantine period by electronic means to PHAC, unless travellers cannot do so because of a disability, inadequate infrastructure, a service disruption or a natural disaster, in which case this information can be provided in an alternate manner as specified by PHAC. This obligation does not apply to persons in transit who remain in sterile transit areas.

Exempt classes of persons: Section 6

Section 6 of the mandatory isolation OIC outlines all the classes of persons exempt from quarantine requirements, including:

  1. Crew members under the Canadian Aviation Regulations
  2. Crew members under the Immigration and Refugee Protection Regulations (IRPR)
  3. Persons invited by the Minister of Health to assist with the COVID-19 response
  4. Members of the Canadian Forces or a visiting force
  5. Persons determined by the CPHO as providing an essential service (with conditions)
  6. Persons whose presence is determined by the Ministers of IRC, GAC or PS to be in the national interest (with conditions)
  7. Persons permitted to work in Canada as an emergency service provider under 186(t) IRPR
  8. Persons entering Canada to provide medical services including care, supplies, equipment and repair
  9. Persons entering to receive (non-COVID) essential medical services within 36 hours after entry
  10. Persons permitted to work in Canada as students in a health field under 186(p) IRPR
  11. Licensed health care practitioners with proof of employment in Canada
  12. Persons supporting commercial or research fishing-related activities entering on a vessel
  13. Habitual resident of an integrated cross-border community (that is, Akwasasne)
  14. Habitual resident of Canada returning from the US after carrying out a necessary every-day function
  15. Persons entering on board a vessel engaged in research and authorized by the government
  16. Students enrolled in a listed institution in Canadawho enter to attend it regularly (new)
  17. Drivers of students referred in (p) (new)
  18. Students enrolled in an education institution in the US who attend regularly but live in Canada (new)
  19. Divers of students referred in (r) (new)
  20. Dependent children entering Canada under the terms of a written agreement (new)
  21. Drivers of children referred in (t) entering Canada (new)
  22. Drivers of children referred in (t) returning from the US (new)
  23. Habitual residents of remote communities of Northwest Angle (Minnesota) or Hyder (Alaska) (new)
  24. Habitual residents of remote communities of Campobello Island (NB) and Stewart (BC) (new)
  25. Persons who returning to Canada from the US without having left their vehicle (new)

Additional details

Cross-border students (*new*)

Elementary and secondary students enrolled in listed institutions in Canada who enter to attend school on a regular basis are exempt from quarantine requirements as long as the applicable jurisdiction and local health authority approved quarantine exempt students. The drivers of such students are also exempt from quarantine as long as they enter to escort the student to and from the listed institution. Drivers can only leave the vehicle, if at all, to escort the student to and from the institution and must wear a mask (or face covering) while outside the vehicle.

Students enrolled in educational institutions in the US who attend regularly and return to their habitual place of residence in Canada are exempt from quarantine requirements. The exemption also applies to their drivers who return to Canada after dropping off or picking up students at a school in the US, as long as they wear a mask (or face covering) while outside the vehicle, if at all, and only for the purposes of escorting the student to and from the school.

Cross-border custody arrangements (*new*)

Dependent children entering Canada under the terms of a written agreement or court order regarding custody, access or parenting are exempt from quarantine requirements. Their drivers are also exempt when travelling between Canada and the US for the purposes of respecting such arrangements as long as wear a mask (or face covering) while outside the vehicle, if at all, and only for the purposes of escorting the child to and from the vehicle.

Cross-border communities (*new*)

Habitual residents of remote communities of Northwest Angle (Minnesota) or Hyder (Alaska) are exempt from quarantine requirements when entering Canada to access necessities of life from the closest community in Canada where such necessities are available.

Habitual residents of remote communities of Campobello Island (New Brunswick) and Stewart (British Columbia) who return to Canada after going to the US solely to access necessities of life in the closest community where such necessities are available.

Land border crossing (*new*)

Persons who seek entry to Canada at a land border crossing are exempt from quarantine requirements as long as they remained in their vehicle at all times while outside of Canada after they:

Projects

The mandatory isolation OIC has been updated to include an exemption from quarantine for persons who participate in a project (that is, Alberta Pilot) to gather information to inform the development or quarantine requirements other than those set out in the order as long as they comply with the conditions imposed on them by PHAC. Such projects are entered under an arrangements between the Minister of Health and the minister responsible for health care in the province where the person enters into Canada.

Compassionate entry

Pursuant to subsection 7.1(1), the requirements to remain in quarantine are different for a person who has written authorization from the Minister of Health for entry and a limited release from quarantine for one of the following purposes:

  1. To attend to the death of or provide support to a Canadian citizen, permanent resident, temporary resident, protected person or a person registered as an Indian under the Indian Act who is residing in Canada and who is deemed to be critically ill by a licensed health care practitioner
  2. To provide care for a Canadian citizen, permanent resident, temporary resident, protected person or a person registered as an Indian under the Indian Act who is residing in Canada and who is deemed by a licensed health care practitioner to have a medical reason that they require support
  3. To attend a funeral or end of life ceremony

Temporary service changes at select ports of entry

Proposed response

To support recent efforts made to contain the spread of COVID-19, on , and , the CBSA took steps to reduce temporarily service hours at some land ports of entry and to suspend temporarily service at several small air and marine reporting sites.

Further to this, I authorized the temporary reduction of service hours at additional land, air, and marine ports of entry (POE) in addition to deferring seasonal opening hours at select ports of entry.

To preserve its workforce capacity as a result of COVID-19, the CBSA reduced hours of operation at 12 additional land POEs and eight air POEs. The Agency also deferred the seasonal opening of one marine POE and deferred implementing seasonal hours at one land POE. These changes took effect on .

In order to align with the U.S. Customs and Border Protection's decision to reduce hours of service, the CBSA reduced the hours of operation at 2 additional land POEs and further reduced the hours of service at one previously-announced land POE. These changes took effect on .

In total, the CBSA has:

  • temporarily reduced the hours of service at 41 low-traffic POEs and 8 air POEs
  • temporarily suspended service at 126 small airports and 342 small vessel reporting sites
  • delayed the seasonal opening of three land POEs and one small air/marine reporting site
  • deferred implementing seasonal hours at one land POE

These changes remain in effect until further notice.

To determine which POEs would be suitable for temporary service changes, the CBSA undertook analysis and consultation with the US. Key criteria included an assessment of potential impacts on:

  • critical infrastructure support
  • health, safety, and security
  • Indigenous communities
  • essential travel and commercial processing

POE service changes are a regular outcome of the CBSA's ongoing assessment of its operations.

If pressed

Economic supply chains and trade will remain open and the CBSA continues to work to ensure that access to goods and services remains uninterrupted. As such, these changes should not affect commercial traffic.

The CBSA remains committed to ensuring that Indigenous peoples continue to be able to move within and between their communities, and are able to provide and access essential goods and services.

The CBSA will continue to work with stakeholders impacted by these temporary reductions in service to ensure that the entry of essential goods and services to nearby communities is mitigated through alternative clearance procedures.

Background

The Canada-US border has seen a number of enhanced border measures at land Ports of Entry (POEs) take effect since . A reduction in hours of service at 27 Canadian POEs also came into effect at . On , the CBSA temporarily suspended service at 476 small air and marine reporting locations. As of , the CBSA has temporarily reduced service hours at 12 land and 8 air ports of entry along with deferring the seasonal opening of one marine port of entry and postposing the implementation of seasonal hours at one land port of entry. On , following the US CBP decision to reduce hours of service, the CBSA temporarily reduced service hours at 2 land ports of entry, and further reduced the hours of service at 1 previously-announced land POE. These measures will remain in effect until further notice and are in response to the COVID-19 pandemic.

In making these temporary service reductions, the following considerations were taken into account:

Workforce effectiveness

This measure allows the CBSA to preserve capacity should the front line be significantly reduced as a result of COVID-19, as well as, allow for the reallocation of its front-line workforce to higher-traffic sites.

Health and safety

Temporarily reducing hours of operation or suspending service at select POEs also helps to limit the possible transmission points of COVID-19 for inbound travellers and goods. This will also allow the CBSA to focus resources on the screening and assessment of potentially symptomatic travellers and support the Public Health Agency of Canada in enforcing the quarantine and self-isolation requirements. It is also in alignment with the Government's current objective to have all inbound travellers assessed for symptoms of COVID-19.

Other considerations

These changes will not affect Canada's supply flow during this pandemic.

Border officers at the border

Proposed response

We take the safety of our front line staff very seriously.

The CBSA provides a daily briefing to its Border Services Officers (BSOs) and the Customs and Immigration Union, which represents them, on the evolving situation.

The Agency works closely with Health Canada (HC) experts to ensure that appropriate measures are in place, including the examination of standard operating procedures for dealing with travellers who may exhibit symptoms of illness.

The Agency is also continuously examining the volumes at our ports of entry in an effort to optimize officer schedules and is providing time off for personal care and rest, both physical and mental, in order to keep its workforce healthy and prevent burnout.

At this point in time, the CBSA has sufficient supplies of personal protective equipment. Regardless of where a CBSA officer works, they have access to the personal protective equipment required to ensure their health and safety. With the efforts made by Public Services and Procurement, the CBSA continues to restock where required.

If pressed on training of PPE

Occupational health officials from Public Health Agency of Canada (PHAC) have been providing ongoing training since to CBSA officers. This training focuses on the coronavirus and on the proper use of personal protective equipment.

All BSOs have been, and continue to be, trained on the proper donning and use of personal protective equipment, including masks, through significant briefings, shift briefing bulletins and an internal video. This has been complemented with 88 information sessions, through which 1,139 CBSA officers have received in-person training.

The CBSA continues to follow the guidance of HC and PHAC with regards to personal protective equipment. For example:

  • CBSA officers handling documents and baggage of potentially ill persons must wear gloves
  • when a CBSA officer must be in close proximity to a potentially infected traveller for a prolonged period of time, officers are to wear gloves, eye/face protection and a mask

If pressed on the number of BSOs that have contracted the virus

The health and safety of the travelling public, CBSA officers and staff is of utmost importance to the Agency. The CBSA works in close cooperation with Health Canada, our employees, and the union to ensure that appropriate measures are in place to ensure the health and safety of the public and frontline while effectively carrying out the Agency's mandate and limiting the spread of COVID-19.

The CBSA has taken measures to prevent further transmission and spread of COVID-19 through current border restrictions and establishing procedures within CBSA facilities. These measures are critical to Canadians as well as to CBSA employees and their families.

Personal protective equipment (PPE) is readily available to all frontline staff and worn carefully by officers per existing standard operating procedures. Regular cleaning and disinfection practices of shared spaces and surfaces are in place.

In addition, the CBSA has installed plexiglass at higher-risk CBSA facilities as an additional measures to prevent the spread of COVID-19. For ports of entry where the CBSA is not the owner, the CBSA continues to collaborate with partners to confirm how installations will proceed. The plexiglass installation is a temporary measure to create a barrier against the spread of droplets to prevent virus transmission, and is not designed to address other security measures or threats or ballistic protection.

If pressed on Public Health Officers at the Border

The federal public health presence at the border is being scaled up to cover 36 ports of entry that account for 90 percent of all traffic into Canada during normal operations.

Every port of entry has 24/7 access to quarantine officer support through the Central Notification System.

A total force of over 190 public health officials will be deployed across the country by the end of the year, up from 18 when the pandemic began.

There are currently 70 Public Health officials at the border at any given time.

Background

CBSA port of entry management provides regular briefings to staff on the enhanced measures and procedures in place. In addition, officers are briefed on emerging issues as they arise, as well as any upcoming potential situations or changes to practices.

In addition to the regular briefings to staff provided by CBSA port of entry management, when available, and at locations where PHAC resources are on site or in the vicinity, PHAC officers attend shift briefings to support CBSA port of entry management, and ensure that CBSA officers have the most up to date information, understanding of trends, as well as an opportunity to ask questions related to COVID-19, including how to protect themselves and about potential risks.

The health and safety of its officers is of utmost importance to the CBSA. At this time, Health Canada has advised officers interacting with travellers to wear gloves when handling the documents and baggage of potentially ill persons and, to wear gloves, eye/face protection and a mask when escorting and remaining with an ill person. Staff continue to be briefed and trained in the proper use of personal protection equipment.

Supplemental information from Health Canada on Border Services Officers training

As part of Highly Toxic Substance (that is, opioid) procedures, all Border Services Officers need to be trained on proper donning and doffing of Personal Protective Equipment (including N95). CBSA has an internal video for this purpose. In accordance with the Agency's Respiratory Protection Program, employees cannot wear respirators without being fit tested to ensure an adequate fit.

In light of COVID-19, regional management arranged for supplemental, local training sessions for CBSA officers by Health Canada nurses.

COVID-19 cases at the CBSA

There have been 95 confirmed cases of CBSA employees with COVID-19 with 67 of those cases now being reported as fully recovered.

Positive cases
Recovered cases
CBSA COVID-19 Confirmed cases

Asylum claimants

Proposed response

The integrity of the border is a shared responsibility between the CBSA and the RCMP.

The CBSA processes asylum claimants at any designated CBSA port of entry (POE) or inland at an IRCC office, regardless of whether they entered at a designated POE or not.

The Government of Canada has an agreement with the U.S. regarding the direct back of any foreign national seeking to enter the country between ports of entry during this pandemic.

A revised Order in Council (OIC), which came into effect on , stipulates that individuals who are travelling to Canada for the purpose of making a claim for refugee protection may be directed back to the U.S. during this public health crisis.

The OIC maintains various exemptions for certain asylum claimants including: persons seeking to enter Canada at a land port of entry to claim asylum and who meet an exemption in the Safe Third Country Agreement, including citizens of the U.S.; unaccompanied minors; and stateless habitual residents of the U.S. All other persons will be directed back to the U.S. until the public health order is lifted.

Every person seeking to enter Canada is being screened for COVID-19 and any other health issues, regardless of how they enter Canada (in other words, at ports of entry or between ports of entry).

The CBSA continues to screen asylum claimants for potential signs of illness as per standard process.

If an individual is symptomatic, they are referred to the Public Health Agency of Canada (PHAC) for further examination.

Refugee claim volumes have decreased this fiscal year due to the current travel restrictions in place to reduce the spread of COVID-19. It is anticipated that volumes will increase once restrictions are lifted as the United States have already loosened travel measures.

Budget 2019 invested $1.18 billion to nearly double the capacity of Canada's asylum system over the next 5 years, including additional resources to manage effectively the influx of irregular migrants across Canada's border. Of this amount, the CBSA received $382 million over 5 years and $7.3 million ongoing.

These funds have been used by several federals partners, notably; CBSA, RCMP, IRCC, IRB and the Department of Justice, to ensure the safety and security of Canadians and respects the Government of Canada's legal and international obligations regarding the processing of asylum claimants.

The CBSA has utilized funding to increase refugee claim processing, security screening, detention and removals efforts in order to manage the influx experienced between ports of entry and at the ports of entry.

If pressed

If an individual is asymptomatic and requires accommodations for the 14 day isolation or quarantine period, they will be transferred to the care of Immigration Refugees and Citizenship Canada (IRCC) or PHAC.

If pressed on the obligation to monitor conditions in the U.S.

The Immigration and Refugee Protection Act (IRPA) requires Immigration, Refugees and Citizenship Canada (IRCC) to continually monitor prescribed factors with respect to the designation of the U.S. as a safe third country.

Canada monitors circumstances in the U.S. on a continuing basis according to these factors. A robust framework is used to monitor developments in the U.S. and the impact that changes in policies and practices may carry with respect to the integrity of the country's refugee protection system.

IRCC draws from a variety of sources in conducting its review, including U.S. Government reporting, the outcomes of U.S. court decisions, and input from the United Nations Refugee Agency and civil society stakeholders and other experts.

Background

Border security and integrity is a shared mandate between the CBSA and the Royal Canadian Mounted Police (RCMP). The CBSA is responsible for enforcement at designated ports of entry (POEs) in Canada, while the RCMP is responsible for enforcement between POEs. Likewise, preserving the integrity of the immigration system is a shared mandate between the CBSA and Immigration, Refugees and Citizenship Canada (IRCC). Together, the CBSA and IRCC administer the Immigration and Refugee Protection Act (IRPA), which governs both the admissibility of people into Canada, and the identification, detention and removal of those deemed to be inadmissible under the Act.

Starting in 2017, Canada began to experience an increase in the movement of asylum seekers crossing in between the ports of entry (POE) in the Quebec Region, more precisely at Roxham Road. In 2018 and 2019, daily arrival average between POE remained consistent at 50 asylum seekers.

Since the appearance of COVID-19, additional procedures have been implemented by the CBSA, including screening questions and the distribution of a Public Health Agency of Canada (PHAC) COVID-19 awareness handout.

The new Order in Council (OIC) entitled "Minimizing the Risk of Exposure to COVID-19 in Canada Order (Prohibition of Entry into Canada from the United States)", commonly referred to as OIC 32, came into force on with an expiry date of . This order replaces a previous order (OIC 28).

The OIC supports Canada's continued focus on reducing the introduction and further spread of COVID-19 by decreasing the risk of importing cases from outside the country. In consideration of Canada's international obligations with respect to non-refoulement, the OIC also supports the continued application of the Safe Third Country Agreement (STCA) and thereby allows the resumption of asylum claim processing at designated land ports of entry in accordance with applicable provisions of the Immigration and Refugee Protection Act. This means that those that meet one of narrow exceptions will be permitted to enter and make an application for refugee protection. The OIC does not lift the prohibition on entry for the purpose of making a refugee claim at any other location, including airports, marine ports, and between official ports of entry. Moreover, the OIC contains a new authority whereby the Minister of Public Safety and Emergency Preparedness or the Minister of Immigration, Refugees and Citizenship, may exempt an individual from the prohibition on entry for the purpose of making an asylum claim where it is determined to be in the national or public interest "while recognizing the paramount public health interests of Canada and Canadians."

Foreign nationals, including refugee claimants, are issued direct-backs by an officer that are valid for the duration of the period outlined in the emergency order or regulation. Once the emergency order is lifted, all foreign nationals who initiated a refugee claim and were directed back will be permitted to return to Canada for the continuation of their processing.

The CBSA has established an external website to provide information to any asylum seeker who has been directed back to the U.S.

Between and , the CBSA and IRCC have processed 7,797 claims compared to 17,165 for the same period last year (80,390 claims total fiscal year 2019 to 2020).

Safe Third Country Agreement (STCA)

Proposed response

The STCA was signed in 2004 by Canada and the U.S. in recognition that both countries share a mutual responsibility to protect human rights and fundamental freedoms. Both Canada and the United States have benefited from a long history of mutual cooperation on issues relating to border integrity.

When the STCA was negotiated its application was limited to land border Ports of Entry (POEs) for operational reasons, including the ability of officers to visually confirm arrivals from safe third countries.

CBSA officials are in discussions with U.S. counterparts to address a loophole, by which people crossing between ports of entry to circumvent the application of the Agreement.

Legislative amendments were also made to the Immigration and Refugee Protection Act (IRPA) in to prevent individuals who have previously claimed asylum in certain countries from making a subsequent claim in Canada (for example, the United States, United Kingdom, Australia and New Zealand).

Since the closure of the border to , 206 refugee claimants were found to be ineligible under the STCA, while 988 refugee claimants were admitted into Canada from the U.S. as an exception to the STCA.

Immigration, Refugees and Citizenship Canada is responsible for the continual review of all countries designated as safe third countries.

If pressed on the recent Federal Court Decision on the Safe Third Country Agreement

A decision was recently made by the Federal Court which found that the STCA is in breach of section 7 of the Canadian Charter of Rights and Freedoms.

The Government of Canada is appealing the Federal Court decision as it has assessed that there are factual and legal errors in some of the Federal Court's key findings.

The findings suggested that all ineligible STCA claimants turned back to the U.S. are automatically detained as a penalty and this is not the case.

There are important legal principles to be determined in this case, and it is the esponsibility of the Government of Canada to appeal to ensure clarity on the legal framework governing asylum law.

The STCA continues to remain in effect at this time.

As the Government of Canada's appeal of the decision and the associated stay motion are currently before the Courts it would inappropriate for me to speak issues addressed in that forum.

On , the Federal Court of Appeal granted the request made by the Government to temporarily suspend the lower court's decision. The Government will react accordingly to any decision rendered by the courts sometime in the new year.

If pressed on the obligation to monitor conditions in the U.S.

IRPA requires Immigration, Refugees and Citizenship Canada (IRCC) to continually monitor prescribed factors with respect to the designation of the U.S. as a safe third country.

Canada monitors circumstances in the U.S. on a continuing basis according to these factors. A robust framework is used to monitor developments in the U.S. and the impact that changes in policies and practices may carry with respect to the integrity of the country's refugee protection system.

IRCC draws from a variety of sources in conducting its review, including U.S. Government reporting, the outcomes of U.S. court decisions, views of the United Nations Refugee Agency and of civil society stakeholders and experts.

Background

The Safe Third Country Agreement (STCA) was signed by Canada and the U.S. and it has been in effect since . Under the STCA, persons who are seeking refugee protection must make a claim in the first country they arrive in (U.S. or Canada), unless they qualify for an exception to the Agreement.

The primary objectives of the STCA are to enhance the orderly handling of refugee claims, strengthen public confidence in the integrity of our refugee systems, and share the responsibility for providing protection to those who meet the refugee definition.

The STCA applies to asylum claimants who are seeking entry to Canada from the U.S. at a land port of entry. The Agreement does not apply to U.S. citizens or to those who arrive from the U.S. by sea or air. It also does not apply to claims made by people who have entered Canada between the ports of entry. Persons who are not eligible to make an asylum claim at the land port of entry under the STCA are immediately returned to the U.S.

The STCA contains several exceptions including: claimants with family in Canada; unaccompanied minors; holders of certain Canadian documents (such as visas or work or study permits); and public interest exceptions.

Since 2017, the Government of Canada has been in continuous contact with the U.S. Department of Homeland Security and U.S. State Department on issues related to our shared border, including our desire to modernize the STCA.

Federal Court challenge

In 2017, three applicants filed an application for leave and judicial review with the Federal Court challenging the STCA.

On , the Federal Court of Canada released its decision in the case of Canadian Council for Refugees v. Canada (Immigration, Refugees and Citizenship), 2020 FC 770.

The Court ruled in favour of the applicants; however, it has suspended its declaration of the invalidity of the STCA for a period of 6 months, during which time the STCA will remain in effect.

On , Canada filed a notice to appeal that decision. The Federal Court of Appeal is expected to hear the appeal between and .

On , Canada filed a motion to stay the Federal Court's decision until the matter has been decided by the Federal Court of Appeal. If granted, it will stay the lower court ruling for the duration of the appeal and allow Canada to continue to apply the STCA until the final decision on the appeal is rendered. If denied, the STCA will no longer apply as of .

A hearing on the stay motion is scheduled for . On October 26, the Federal Court of Appeal granted the request made by the Government to temporarily suspend the lower court's decision. The Government is now waiting for the decision to be rendered.

Canada continues to engage actively with the United States on the STCA, ensuring that the agreement reflects our commitment with respect to our international obligations, while continuously cooperating on how we manage our shared border.

COVID-19 Measures at Immigration Holding Centres

Proposed response

The health and well-being of CBSA staff, contracted workers in Immigration Holding Centers, detainees, and the general public remains paramount.

We are actively working with the Public Health Agency of Canada, as well as contracted medical personnel, to develop, implement and maintain measures to limit and mitigate the potential spread of COVID-19 within our facilities and ensure that detention is carried out in a manner that is safe and secure for all.

Immigration detention has always been a measure of last resort, used only in limited circumstances, and only after alternatives to detention are first considered.

The CBSA continues to review its detention population to ensure that volumes remain at a minimum and that all options for release are explored for cases where an individual's risk can be managed in the community.

By leveraging alternatives to detention the detention population has significantly declined from 353 persons on to 138 persons as of .

As of , the three Immigration Holding Centres have a combined total of almost 400 beds. Of the 138 individuals in the detention population, 28% are in Immigration Holding Centres,70% in provincial facilities, and 3% are in other facilities.

The decision to release an individual from detention is done on a case by case basis; detention will be continued for those persons who pose a greater risk to public safety.

If pressed

If a detainee is symptomatic, on-site medical staff issue instruction on what is required from a medical perspective. Should a detainee in CBSA care be seriously ill and in need of immediate medical attention, they would be referred to the appropriate local or emergency health authority for medical assessment without delay; this could include transfer to a hospital if required.

As of , there were four detainees who were subject to self-isolation at the Immigration Holding Centre in Laval, eight at the Immigration Holding Centre in Toronto, and three detainees required to self-isolate at the Immigration Holding Centre in Surrey.

Self-isolation is used as a preventative measure for all new intakes to an IHC to mitigate the spread and exposure of Covid-19 within the facility. Once an individual has finished their self-isolation (14 days) they will be transferred to a general living unit.

There are currently no confirmed COVID-19 cases at any Immigration Holding Centre, however there is one immigration detainee in a provincial facility who tested positive to COVID-19.To date, there have been 12 confirmed COVID-19 cases within Immigration Holding Centres (including staff, contracted guards and detainees(2)) and 1 detainee within a provincial facility.

The CBSA also continues to work collaboratively with its provincial partners on measures aimed at ensuring the safety and security of CBSA detainees who are being detained in provincial facilities.

If pressed on possible death in custody

In the event that the death of a person in custody should arise from COVID-19, the CBSA would strive to release as much information as possible, while respecting privacy legislation and the wishes of any affected family members.

The CBSA takes the matter of a death in custody seriously. In all cases involving a death of an individual detained under the IRPA, the police and the coroner are notified. The CBSA reviews all circumstances of the incident and cooperates with the investigative bodies and provincial authorities.

If pressed on minors in detention

The best interest of the child is always a primary consideration. The CBSA actively and continuously seeks alternatives to detention, such as placement with family members, when the release of a parent/legal guardian is not appropriate.

When a minor is housed or detained, the CBSA ensures that they have the proper access to programs and services, including access to health care services, outdoor and indoor recreation, and proper nutrition that caters to special dietary needs. Minors that are in Immigration Holding Centres for periods in excess of seven days are provided with educational programming.

The CBSA continues to work to reduce the number of detainees, including adults with minor children, through its expanded suite of Alternatives to Detention.

As of no minors were housed or detained at any CBSA Immigration Holding Centres.

If pressed on the Federal Court Decision on Immigration Detention

A decision was recently made by the Federal Court of Appeal which found that continued detention under the Immigration and Refugee Protection Act is no longer possible if there is no nexus between detention and an immigration purpose.

As the decision recently rendered, the Agency is currently assessing what impact it will have on its operations.

Background

On , coordinated, non-violent protests occurred outside all three CBSA IHCs. In an article published by Global News, these protests called for the release of immigration detainees in light of the novel coronavirus pandemic. Institutions, such as IHCs, are being criticized for their inability to provide acceptable medical treatment in addition to facilitate self-isolation/social distancing. On , another protest was held outside of the IHC in Laval to denounce the use of electronic tracking bracelets on migrants upon their release.

The CBSA works to ensure that it is exercising responsibility for detentions to the highest possible standards, with the physical and mental health and well-being of detainees as well as the safety and security of Canadians as primary considerations. Detainee rights are guaranteed by the Canadian Charter of Rights and Freedoms; individuals who are detained for immigration purposes are protected from arbitrary arrest and detention and have access to effective remedies.

CBSA officers detain foreign nationals and permanent residents when there are reasonable grounds to believe the person is inadmissible to Canada and is:

CBSA officers may also detain foreign nationals and permanent residents at a port of entry where there are reasonable grounds to suspect the individual is inadmissible due to security grounds, human rights violations or criminality. Immigration detention is administrative; exercised to ensure the integrity of the immigration system and public safety. Detention is a last resort and officers must always consider alternatives. Should a detainee in CBSA care be seriously ill and in need of immediate medical attention, they would be referred to the appropriate local or emergency health authority for medical assessment without delay.

The CBSA is working closely with the Public Health Agency of Canada (PHAC) to prevent the spread of the 2019 Novel Coronavirus (COVID-19). PHAC is responsible for advising the CBSA of any enhanced measures that must be implemented at the border to help prevent the introduction and spread of serious infectious diseases into Canada.

All individuals who have an IRPA detention initiated at a POE are being instructed to wear a surgical mask during transport to a detention facility. CBSA has three Immigration Holding Centres (IHCs) located in Surrey, British Columbia, Laval, Quebec and Toronto, ON, and relies on provincial correctional facilities in other regions.

In light of the novel coronavirus pandemic, temporary measures have been implemented to further mitigate the risks to more vulnerable detainees and limit the use of detention as much as possible. With the goal of minimizing the risk of introducing and spreading COVID-19 to CBSA facilities, the CBSA has:

Should a detainee in CBSA care be seriously ill and in need of immediate medical attention, they would be referred to the appropriate local or emergency health authority for medical assessment without delay. This also applies to cases of persons arrested at inland locations within Canada. In situations where the Immigration and Refugee Board determines the release of a detainee before the 14-day self-isolation period is complete, a Medical team will meet with the individual and provide them with directives for continuing their self-isolation, along with the same handout that is being provided in airports.

The CBSA will continue to engage with PHAC on any cases of suspected exposure to COVID-19. The CBSA is constantly reviewing its processes and procedures as events unfold. The CBSA also continues to work with its provincial partners on measures to ensure the safety and security of CBSA detainees who are being detained in provincial facilities.

Detention statistics

Since , the CBSA has been posting statistics related to immigration detention online.

As of , the three Immigration Holding Centres have a combined total of almost 400 beds. Of the 138 individuals in the detention population, 28% are in Immigration Holding Centres,70% in provincial facilities, and 3% are in other facilities.

Since the beginning of the COVID-19 pandemic, the CBSA has made a concentrated effort to ensure the volume of detained persons remains at a minimum. Over the past two weeks, the majority of new detention admissions (96%) can be attributed to the CBSA responding to referrals from a partner law enforcement agency, intercepting individuals inland, or receiving individuals transferred to CBSA immigration detention at the conclusion of a court hold or sentence served.

Minors in detention

The CBSA does not separate a minor from their parent/legal guardian unless it is in the best interest of the child (for example, for their health and safety) and every effort is made to preserve the family unit by finding a reasonable and appropriate alternative to detention or alternative arrangement (for non-detained/housed minors). Where this is not possible and the parent/legal guardian is held in detention, a non-detained child may be "housed" at an Immigration Holding Centre (IHC) with the parent/legal guardian upon the parent's/legal guardian's request and consent. The majority of minors in IHCs are housed with their parent(s)/legal guardian(s).

Where a minor is housed or detained, the CBSA ensures that they have the proper access to programs and services. In accordance with international obligations: minors have access to health care services (for example, nurse, doctor, psychological and psychiatric supports); outdoor and indoor recreation, which includes a play/game room with toys, books, board games, and proper nutrition (which aligns with Canada's Food Guide) that also caters to special dietary needs (food allergies, special diet, etc.). Families have separate living and sleeping quarters, washroom and laundry facilities and the IHC readily provides cribs, diapers and other products as needed. Minors that are in IHC facilities for periods in excess of seven (7) days are provided with educational programming.

Removals

Proposed response

The timely removal of failed claimants plays a critical role in supporting the integrity of Canada's asylum system.

The CBSA has a legal obligation to remove individuals who have no legal right to stay in Canada as soon as possible.

On March 17, all scheduled removals were postponed and will continue to be suspended.

However, on , as part of the Removals Resumption Plan, the CBSA resumed escorted removals of serious inadmissibility cases.

Some exceptions may be considered on a case-by-case basis, whether at ports-of-entry or inland, particularly:

  • serious inadmissibility cases
  • individuals who approach the CBSA with a request to leave voluntarily

If pressed on the number of removals

As of , the total number of enforced removals for r fiscal year 2020 to 2021 is 6,147 individuals.

The total number of enforced removals for fiscal year 2019 to 2020 is 11,518 individuals.

The total number of enforced removals for r fiscal year 2018 to 2019 is 9,694 individuals.

Background

CBSA removals process

As part of its enforcement of the Immigration and Refugee Protection Act (IRPA), the CBSA has a statutory obligation to remove any foreign national that has been issued a removal order for violating the IRPA. Removals are an integral part of the CBSA's security mandate.

The IRPA specifies that individuals may be inadmissible for any of the following reasons: security; crimes against humanity and war crimes; criminality; organized crime; risk to health of Canadians or excessive demand on health services; misrepresentation; inability to financially support yourself or your dependents; based on a family member's inadmissibility, and non-compliance with the IRPA (for example, overstaying the time you are permitted to remain in Canada).

Every foreign national ordered to be removed from Canada is entitled to due process before the law and all removal orders are subject to various levels of appeal. Foreign nationals have the right to file an application for leave and judicial review before the Federal Court, throughout the process, accompanied by a stay motion in the case of those facing imminent removal. Some Permanent Residents subject to a removal order also have a right of appeal to the Immigration Appeal Division of the IRB. Removals cannot be enforced until all pending legal avenues have been exhausted.

The CBSA prioritizes its removals based on a risk management regime:

In the 2018 to 2019 fiscal year, the CBSA removed 9,694 individuals from Canada; it removed 11,518 in the 2019 to 2020 fiscal year. These represent the highest removal numbers in the last four years for the Agency. As of , the CBSA has removed 6,147 individuals for the 2020 to 2021 fiscal year, which has been impacted by a removal stoppage due to COVID-19. The breakdown is as follows:

Total Removals: 6,147

Removals during COVID-19

On March 17, all scheduled removals were postponed and will continue to be suspended. However, exceptions may be considered on a case-by-case basis, whether at ports-of-entry or inland, particularly:

While the vast majority of removals are currently postponed, removals are still being administratively enforced as per regulatory changes that came into effect in 2018 (section 240(3)). When the CBSA receives adequate information that a foreign national has left Canada without confirming their departure, the removal order can be enforced within CBSA systems and the case is closed (meaning it no longer appears in removal inventories). These administrative removals are leading to greater removal data integrity as committed to in the Agency's response to the office of the Auditor General following the recent audit on the program (released on ). This activity can be conducted by officers working from home in light of pandemic response measures and will contribute to additional removal statistics during the period of COVID-19 measures and contributes to the total number of cases recorded thus far in the 2020 to 2021 fiscal year.

Furthermore, an Administrative Deferral of Removal (ADR) was imposed on Hubei Province, China, on . It was subsequently lifted on . On , as part of the Removals Resumption Plan, the CBSA resumed escorted removals of serious inadmissibility cases.

Trade-based money laundering

Proposed response

Canada takes a comprehensive and coordinated approach to combatting money laundering, terrorist financing and organized crime.

Trade-based money laundering is the process of disguising proceeds of crime and other illicit financial flows as legitimate trade transactions.

It fuels global crime, terrorism and corruption. This deprives countries of revenues and undermines legitimate economic competition.

Despite the pressure of responding to the COVID-19 pandemic, the CBSA continues to advance its other key initiatives, and on , it officially launched its new Trade Fraud and Trade-Based Money Laundering Centre of Expertise (the Centre).

The new Centre will strengthen the Agency's ability to identify and investigate complex trade fraud, as well as refer cases to Canadian federal police.

While many traditional money laundering channels have been reduced by quarantine measures, including through casinos, trade-based money laundering will continue as commercial trade remains relatively free of quarantine restrictions. This reinforces the imperative for the Agency to continue advancing this important initiative.

This initiative will support whole-of-government efforts to enhance the safety and security of Canadians, and the protection of the integrity of Canada's financial and trade systems.

Background

Canada takes a comprehensive and coordinated approach to combatting money laundering, terrorist financing and organized crime. Money laundering is a threat to Canadians' safety, security and quality of life, and harms the integrity and stability of the financial sector and the broader economy. There are growing concerns that illicit funds are finding their way into the Canadian economy through channels that millions of Canadians rely on, including via international trade.

Given the evolving threat environment, the Canadian Anti-Money Laundering / Anti-Terrorist Financing (AML/ATF) Regime is reviewed and strengthened regularly to ensure it is appropriately aligned with international standards and continues to effectively counter money laundering and terrorist financing. A gap that has been identified in the Regime is the limited investigation and prosecution of Trade-Based Money Laundering (TBML).

Budget 2019 announced $162 million over five years and $19 million ongoing to support a whole-of-government approach to strengthening the Government of Canada's capacity within six federal organizations (Department of Finance, Public Safety and Emergency Preparedness, FINTRAC, Department of Justice, Statistics Canada, and CBSA) to better share and analyse financial intelligence, and undertake planning to design longer term initiatives for combatting these types of financial crimes.

Of the total funding announced in Budget 2019, $28 million over five years and $10 million ongoing has been earmarked for CBSA to create a Trade Fraud and TBML Centre of Expertise.

This initiative will bring together CBSA experts in both National Headquarters and regional offices across Canada. These officers will improve the Agency's ability to identify, interdict, and investigate the customs trade fraud offences that allow TBML to occur.

The Centre will also generate increased intelligence and investigative referrals to the Public Safety Canada-led anti-money laundering Action, Coordination and Enforcement (ACE) Team and the Royal Canadian Mounted Police (RCMP) when TBML is suspected. This initiative is also expected to result in increased Agency referrals to other government departments, such as the Canada Revenue Agency, for related offences such as tax evasion.

It is expected that steps by the CBSA to enhance its capacity to respond to trade fraud and TBML will be welcomed by international and domestic security partners, multi-lateral and non-governmental organizations with a trade mandate, as well as private sector financial institutions and Canadian international trade chain stakeholders.

Border security contracts with Nuctech

Issue: Recent media attention on contracts with Nuctech.

Proposed response

The safety and security of Canada is a top priority for the CBSA.

The CBSA has fulfilled its contractual obligations with Nuctech.

We can confirm that these devices are not connected to the CBSA networks as they are stand-alone systems and isolated from Government of Canada networks.

Any new procurements will be conducted under new contract security guidelines which will ensure that detection equipment at the port of entry are subject to higher security considerations.

Decisions to award contracts undergo a thorough review and are made in accordance with established Government of Canada guidelines.

If pressed

Public Service and Procurement Canada (PSPC) is the contracting authority for the Government of Canada.

The CBSA works closely with PSPC on large contracts and relies on their expertise to address any security risks related to those contracting activities. These security assessments are undertaken by PSPC's Industrial Security Program.

A standard security Requirements Checklist is completed for contracts, outlining any specific security requirements.

Supplier's staff, who undertake the installation or maintenance activities required in the contracts, are security cleared by the Agency prior to being allowed access to CBSA facilities and they are escorted.

If pressed on the supply chain integrity assessment by Communications Security Establishment (CSE)

While this equipment is not connected to any internal networking systems, to ensure the integrity of the equipment, the CBSA did request an assessment by CSE be completed when it became aware of possible concerns. The assessment was only one aspect of CBSA's overall review, which helped to inform CBSA of any associated risks and apply appropriate mitigations with regards to the supply chain integrity.

Background

On , Global News published an article, noting that Nuctech had been awarded four border security and customs warehouse contracts to provide scanners and lab equipment to the CBSA. On , Global News published another article, referencing the same four contracts.

The CBSA currently has four fulfilled procurement contracts for the acquisition of detection technology with Nuctech - the earliest of which commenced in the fall of 2017, and the latest fulfilled in fall of 2020. Five Pallet Large Scale Imaging (LSI) systems were also scheduled to be purchased under the Initiative to Take Action Against Gun and Gang Violence (ITAAGGV), and installed at major air cargo centers across the country.

The latest contract for the Mobile LSI was fulfilled in . After conducting performance and usability tests, the unit was planned to be deployed to a land border. If successful, this product was to replace the current fleet of aging Mobile LSIs; however, the CBSA has not deployed this equipment.

All of these devices are standalone devices, not directly connected to the CBSA or Government of Canada (GoC) networks. Images and information are stored directly on the devices themselves, with an over-writing function once the hard-drive fills up. It is suggested that this is about every 30 days. The devices had previously been serviced between one to two times per year (which would include any maintenance and updates) by an employee/engineer from the Nuctech, who requires escort while on CBSA premises. Each contract would have a two year warranty covering preventative maintenance (1-2 times per year) as well as servicing for any issues. After this, there would be options within the contract to extend the maintenance/servicing.

The typical lifecycle for these devices is approximately eight years; however, given the sensitive role that detection technology plays at the border and for the security of Canada, as well as PSPC's recent classification of detection technology at the border as a sensitive sector, the CBSA is currently reviewing all of its detection technology and future procurements.

The CBSA works with PSPC's specialist Industrial Security Program to address any security risks related to the contracting activities. The work involved in clearing Nuctech Co. Ltd, as well as any particular supplier, is done by PSPC's Industrial Security Program. The CBSA, as a client of PSPC, provides the requirements for the contract, as it would for any other contract, in the Statement of Work. Once the vendor has been cleared and the contract is awarded by PSPC, the CBSA is responsible for security screening of any contractors who require unrestricted access to CBSA's premises or information.

The details of the CBSA's four fulfilled contracts with Nuctech are as follows:

  1. Contract A (value [Redacted] CAD) commenced on , for the purchase of a Pallet / Large Scale Imaging System – this has been installed in the Robert Banks Maritime Container Examination Facility in BC and is used to X-ray palletized goods offloaded from marine containers
  2. Contract B (value $1.01 million CAD) commenced on , for the purchase of [Redacted] Warehouse X-Ray Systems – these have been installed in a number of facilities across Canada and are used to X-ray commercial goods offloaded from marine containers and air courier transports
  3. Contract C (value $0.48 million CAD) commenced on , for the purchase of [Redacted] Low Conveyor X-Ray Systems – these have been installed in a number of facilities across Canada and are used to X-ray passenger baggage in secondary operations
  4. Contract D (value [Redacted] CAD) commenced on , for the purchase of a Mobile Large Scale Imaging System – this unit was delivered in and could be used to X-ray fully loaded marine containers, commercial trucks and vehicles. The CBSA has not deployed this equipment

Respect in the workplace

Proposed response

The Government of Canada is committed to ensuring all its employees are treated with respect and dignity while at work.

The CBSA is taking action to build on initiatives that are already underway to ensure a healthy workplace for all its employees.

The CBSA takes all allegations of harassment seriously.

Following investigations where all parties are represented, if allegations are determined to be founded, appropriate discipline will follow.

The CBSA has established a Centre of Expertise to educate and prevent harassment complaints. Additionally, the Centre provides for comprehensive and consistent management of cases, as well as the ability for systematic and rigorous data capture, to measure and report on our progress on an annual basis.

The CBSA will continue to work with all employees to actively build a healthier culture that is free from workplace harassment, discrimination and violence.

The Agency's Visible Minority Advisory Committee, established in , is developing an anti-racism strategy to address structural racism within the CBSA.

In light of recent events, the 2020 to 2023 Employment Equity, Diversity and Inclusion Action Plan is being revisited to ensure the Agency has identified, and is addressing systemic barriers to equality.

If pressed on fear of reprisal

The Government of Canada wants its employees to know they work for an organization that cares about them and puts them first.

To that end, confidential complaint disclosure procedures are in place at the CBSA, and are being promoted with employees, so they know they have mechanisms available to them.

All allegations are reviewed in an impartial and objective manner, regardless of rank.

Employees also have access to outside resources such as the Office of the Public Service Integrity Commissioner.

If pressed on systemic racism

The CBSA strives to be a work-place of choice for all and is continuously working toward the elimination of systemic racism and all forms of discrimination within the organization.

All persons, including Canadian citizens, seeking entry to Canada are subject to the same rules and regulations regardless of nationality, race and/or gender.

The CBSA is committed to addressing systemic racism and has established an Anti-Racism Task Force, which will be responsible for drafting the Anti-Racism Strategy, training on unconscious bias and cultural competency, and workplace restoration efforts aimed at fostering greater diversity and inclusion in the workplace.

In addition, the Agency reinforced to employees the importance of completing mandatory training courses which are as follows: Creating a Respectful Workplace; Diversity and Race Relations; Occupation Health and Safety in the Workplace; and Violence Prevention in the Workplace. Approximately 90% of CBSA employees have successfully completed these courses.

Further, the CBSA has established a joint working group with the union to integrate anti-racism training into de-escalation training for armed officers who are in regular contact with the public.

In collaboration with its Public Safety portfolio partners, the Agency is developing more in-depth unconscious bias training available to all employees.

If pressed on the thin blue line

Traditionally, the thin blue line symbol has been adopted by the law enforcement community as a sign of solidarity, pride and recognition of the sacrifices by law enforcement officers and their families.

More recently, however, the thin blue line symbol has been co-opted by groups and individuals who continue to perpetuate racism and discrimination in sectors of our society.

While the CBSA takes great pride in what it does and wants to proudly display its dedication to law enforcement, the thin blue line symbol is no longer perceived as a unifying symbol that is representative of the hard work and dedication of all CBSA employees.

In this context, the thin blue line symbol is no longer permitted in the workplace and is not to be worn on the uniform.

The decision is being taken to ensure that the individual rights and freedoms of all persons, including our own CBSA workforce, remain free from harm, harassment and unjust treatment.

Background

The CBSA has a zero tolerance policy for harassment in the workplace.

In , a new hub, called the National Integrity Centre of Expertise (NICE) was created to bring together the new Harassment Prevention and Resolution Office, the Values and Ethics Office, and the Informal Conflict Management Office. The NICE is a national one-stop centre for all employees to turn to for information, support and guidance.

The Centre has developed concrete measures, including a communication plan and an outreach strategy in order to better respond to allegations of inappropriate behaviours in the workplace.

Notably, the Centre has developed an online harassment allegations form for facilitating the reporting of inappropriate or disrespectful behaviours that can be submitted to a generic mailbox monitored hourly.

The Centre has also developed service standards and is now providing personalized acknowledgement within 2 business days. Furthermore, over the last months, the Centre adopted a proactive approach to resolve the workplace issues at the lowest level possible through the informal conflict management systems (ICMS) which has proven to be quite successful. The Centre has also increased awareness activities through various forum in order to promote a respectful and civil workplace.

Additionally, the Agency is currently working to develop and implement a comprehensive strategy to foster a respectful workplace culture free of incivility and harassment. This strategy will be three-fold as it seeks to enhance current preventative measures, improve response mechanisms and ensure attention to workplace restoration. For instance, some of the actions that the CBSA will implement as part of the strategy will include first-level supervisor training and organizational learning, which will help build the capacity for early conflict resolution, build resiliency and competency, and ensure collaboration.

The new strategy will also account for the implementation of Bill C-65, An Act to amend the Canada Labour Code (harassment and violence), the Parliamentary Employment and Staff Relations Act and the Budget Implementation Act, 2017, No. 1, to ensure that employees better understand their rights and access the appropriate complaint mechanism.

With respect to training, all new CBSA employees are required to complete the Occupational Health and Safety in the Workplace and Violence Prevention in the Workplace training courses within their first month of employment.

Within six months of employment, employees must also complete courses on: Mental Health Awareness; Values, Ethics and Disclosure of Wrongdoing; Creating a Respectful Workplace; and Diversity and Race Relations. In addition, targeted learning and information sessions on Civility and Respectful Workplace best practices are being delivered throughout the year.

In order to further promote ongoing learning opportunities and to ensure workplace support, advisory services are available through the CBSA's Employee Assistance Program (EAP) and Homewood Health, the Agency's external service provider. Mental Health First Aid training continues to be rolled out to priority groups who are more likely to be faced with someone in distress and requiring assistance.

Diversity at the CBSA

During the first quarter of the 2020 to 2021 fiscal year, the CBSA hires were as follows:

As of (first quarter)
All employees 14,196 100%
Women 6,752 47.6%
Members of visible minorities 2,232 15.7%
Indigenous Peoples 463 3.3%
Persons with disabilities 496 3.5%
  1. Self-ID rate is 60.6% which means missing data for 39.4% of the population
  2. Data only includes Indeterminate, Determinate, and Seasonal employees
  3. The CBSA does not have the numbers for intersectionality on hand – in other words, we don't know how many women are also members of visible minorities

During the second quarter of the 2020 to 2021 fiscal year, the CBSA hires were as follows:

As of (second quarter)
All employees 14,235 100%
Women 6,764 47.5%
Members of visible minorities 2,236 15.7%
Indigenous Peoples 462 3.2%
Persons with disabilities 492 3.5%
  1. Self-ID rate is 60.6% which means missing data for 39.4% of the population
  2. Data only includes Indeterminate, Determinate, and Seasonal employees
  3. The CBSA does not have the numbers for intersectionality on hand – in other words, we don't know how many women are also members of visible minorities

U.S. business executives who entered Canada ()

Proposed response

All persons seeking entry to Canada are subject to the same rules and regulations.

Our top priority is the health and safety of the travelling public, CBSA staff and all Canadians.

While border restrictions and quarantine requirements are in effect, there are exemptions in place that allow some individuals travelling for non-discretionary work purposes to be exempt from the 14-day mandatory quarantine order, provided it is granted by one of the three designated federal Ministers (in consultation with the Minister of Health) or the Chief Public Health Officer.

Our officers have had to quickly adapt to new and changing requirements that have been implemented in very short order. BSOs have a complex and challenging role to fulfill at the border and strive to make the best decision with the information available to them at the time of entry.

Upon further review, the CBSA has determined that the travel of the Costco and Uline executives should have been categorized as discretionary and entry should have been denied under the travel restrictions in place at that time.

CBSA officers make over 30,000 decisions a day in determining if a foreign national is eligible to enter Canada as well as if a traveller, regardless of status in Canada, is required to quarantine. Since the travel restrictions were put in place, the CBSA has denied entry to over 25,000 travellers.

Upon being made aware of cases involving business executives being allowed entry into Canada where their travel should have been prohibited. The CBSA reviewed each case, clarified the application of the relevant provisions with all staff, reminded the officers of the existence of the 24/7 port of entry support line to help with any questions they may have.

The CBSA continues to ensure that officers have the tools they need to correctly apply the relevant provisions outlined in the Emergency Orders made pursuant to s. 58 of the Quarantine Act.

If pressed on the recent actions the CBSA has taken as a result of these two errors

As a result of these cases in August, the CBSA took the following steps to ensure consistent application of the relevant Orders in Council for all travellers entering Canada:

  • reinforcement of guidance to BSOs outlining the need to clearly assess all business travellers' purpose of travel, while ensuring there is sufficient rationale for the business traveller to be physically present in Canada
  • preparation of a document for BSOs outlining the application of each of the section 6 quarantine exemptions, and the requirements for a traveller to satisfy in order to be considered to meet the exemption
  • reminded BSOs of the resources available at their disposal, including a 24/7 port of entry support line to answer any questions and to flag any high profile individuals attempting to enter Canada

The CBSA's updated guidance is working. Since the clarification was issued, the Agency has denied cases of executives who were intending to enter Canada for similar discretionary travel.

Canadians expect that our officers will be consistent and fair to all persons seeking entry to our country and we will continue to do our best to ensure we can consistently deliver on their expectations.

Background

Uline

[Redacted]

Upon further review of the information provided to the CBSA Border Task Force (established to implement and support border measures, including providing interpretive support to the application of the OIC's to CBSA frontline officers), it would seem that the travel by the executives should have been categorized as discretionary and entry denied under the existing OIC travel restrictions. Additional information, if sought from the company, may have resulted in a different assessment. The quarantine exemption requirement should not have applied as the travel was non-discretionary. Furthermore, these executives were not covered by the CPHO exemptions (section 6(e) of the OIC) which was an error of interpretation by the CBSA officers who conducted the clearance.

There are two OICs that apply to foreign nationals seeking entry into Canada from the United States:

CBSA officers assess each case at time of entry in accordance with the respective OICs and make a decision based on the information presented at time of processing.

Costco

[Redacted]

With this information, the BSOs amended their previous understanding that travel was discretionary and allowed the travellers to enter Canada finding their trip to be non-discretionary. The travellers were exempted from the requirement to quarantine for 14 days. The BSOs determined that travel was permitted because it was non-discretionary in that it supports economic activity and supply lines. In addition, the BSOs applied a section 6(e) exemption, pursuant to the Mandatory Isolation Order in Council for "technicians or specialists specified by a government, manufacturer, or company, who enter Canada as required for the purpose of maintaining, repairing, installing or inspecting equipment necessary to support critical infrastructure (Energy and Utilities, Information and Communication Technologies, Finance, Health, Food Water, Transportation, Safety, Government and Manufacturing) and are required to provide their services within 14 days of their entry to Canada and have reasonable rationales for the immediacy of the work and the inability to plan for a 14 day quarantine."

Upon further review of the information provided to the CBSA Border Task Force, it seems that the travel by the executives should have been denied under the existing Orders in Council (OICs) given that the travellers were not able to comply with the requirement to quarantine for 14 days. These executives were not covered by the CPHO exemptions (section 6(e) of the OIC) which was an error of interpretation by the CBSA officers who conducted the clearance.

Orders in Council

There are two OICs that apply to foreign nationals seeking entry into Canada from the United States:

CBSA officers assess each case at time of entry in accordance with the respective OICs and make a decision based on the information presented at time of processing.

Travel restrictions

In accordance with the travel restrictions outlined in OIC 2020-0795, there are three conditions that must be met in order for a foreign national to be admitted into Canada:

Failure to meet all three of these requirements in full would mean the foreign national would be prohibited from entering Canada.

Some examples of non-discretionary travel purposes include, but are not limited to, economic services and supply chains; critical infrastructure support; health (immediate medical care), safety, and security; shopping for essential goods, such as medication or goods necessary to preserve the health and safety of an individual or family; and other activities at the discretion of the border services officer.

Despite a foreign nationals travel being considered non-discretionary, they may be prohibited from entering in accordance with subsection 4(1) of the OIC 2020-0795. Subsection 4(1) prohibits a foreign national from entering Canada from the United States if, based on the purpose of entry and the length of their stay, the requirement to quarantine under the Minimizing the Risk of Exposure to COVID-19 in Canada Order (Mandatory Isolation), No. 4 cannot be complied with.

Quarantine requirement

Pursuant to subsection 3(1)(a) of the titled Minimizing the Risk of Exposure to COVID-19 in Canada Order (Mandatory Isolation), "any person who enters Canada and who does not have signs and symptoms of COVID-19 must quarantine themselves without delay in accordance with instructions provided by a screening officer or a quarantine officer and remain in quarantine until the expiry of the 14-day period that begins on the day on which the person enters Canada…"

In accordance to section 6 of the Order in Council, the requirement to quarantine outlined in subsection 3(1)(a) does not apply to a limited class of persons.

When assessing a traveller requirement to quarantine, officials are to start from the position that all travellers are required to quarantine unless they can demonstrate at time of processing that they explicitly meet one of the quarantine exemptions outlined in section 6 of the Order in Council.

Once and if it has been determined that a foreign national's purpose of travel is considered to be non-discretionary, the CBSA officer will then make the determination on whether the individual is exempt from quarantine in accordance with section 6 of OIC 2020-0797. Subsections 6(a) to (o) in the OIC list all individuals who are exempt from the mandatory quarantine requirement. This includes section 6(e), applied by the BSO, stating that a person or any person in a class of persons whom the Chief Public Health Officer determines will provide an essential service.

Travellers, as determined by a CBSA officer at time of processing to be exempt from the requirement to quarantine in accordance with section 6 of the OIC are:

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