Sign in to the Canadian Export Reporting System portal
: Portal access issues
The CBSA is experiencing intermittent issues (GCKey and others) that may affect prevent users to access to its portals, including the CARM Client Portal (CCP), the eManifest, the Trusted Trader and the Canadian Export Reporting System (CERS) portals. We are taking corrective measures and intend to improve access to the portals soon.
The Canadian Export Reporting System (CERS) Portal is a secure reporting method that exporters or their service providers use to transmit export information to the Canada Border Services Agency (CBSA).
Security: The CBSA now uses a multi-factor authentication process to access our online services as an extra layer of security to protect your account.
Important: If you are using a shared computer, make sure to sign out and completely close your Internet browser before leaving the computer unattended.
To access your CERS portal account, you need to sign in using one of the 2 following methods:
1. Sign in with a Sign-in Partner
This option allows you to sign in with a user ID and password that you may already have, such as for online banking.
Note: When choosing this option, you will be temporarily leaving the CBSA website.
2. Sign in with GCKey
This option allows you to sign in using a Government of Canada user ID and password.
If you experience issues with the CERS portal, please ensure you are using a supported browser such as Google Chrome, Microsoft Edge or Mozilla Firefox. Specific technical requirements for accessing the CERS portal can be found in Section 8.0 of the technical requirements document.
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