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Submitting export documents using the Electronic Longroom

The export Electronic Longroom (eLR) is an email and digital stamping service offered at some Canada Border Services Agency (CBSA) offices. Exporters and customs services providers can use this service to submit eligible export documents electronically to the CBSA.

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If you are an exporter or customs services provider, our export Electronic Longroom (eLR) service allows you to submit certain export documents in a PDF format by e-mail.

We continue to accept paper package submissions in-person at the designated export reporting office located closest to the place of exit of the goods from Canada.

Existing legislation, policies and timeframes continue to apply.

Eligible submissions (may be sent by email)

Non-eligible submissions (may not be sent by email)

Key requirements for submitting by email

To ensure smooth processing of your requests:

Hazardous waste and hazardous recyclable material documents

Format your email subject line this way:

EXPORT – ECCC – Permit Number(s) – Movement Document Number(s)

Provide us with the following documents in PDF format:

Name the aforesaid PDF CERS or PDF G7-EDI export declaration using the Proof of Report number. For example:

Exporter contingency form

There are two ways to format your subject line:

Submissions during systems outages

During a CERS Portal or G7 EDI systems outage, you can email your Exporter contingency form to a participating eLR export reporting office closest to the place of exit of the goods.

We will not accept any Exporter contingency form submissions requiring proof of permits, certificates, or licences outside of those listed in the Eligible submissions section.

Once the outage has been resolved, you must electronically submit (within 24 business hours) all export declarations for shipments processed during the contingency period and correct any electronic messaging errors or rejects.

Digital stamps

If required, the CBSA offices will return digitally stamped documentation to you by email to acknowledge or approve your request.

As the secure digital versions of the stamps are different from the physical stamps, the digital stamp is shared here for information purposes.

Locations offering the service

The CBSA Designated Export Reporting Office Directory lists the offices that provide eLR services nationally.

Please consult the directory to locate participating offices, their email addresses and types of services and documents that are accepted at each location.

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