Partners in Protection
How to apply to Partners in Protection
From: Canada Border Services Agency
Sign into the Trusted Trader portal to apply to the Partners in Protection (PIP) program. If your application is approved in the portal, CBSA staff may travel to your company's location and perform a site validation.
Step 1:
Sign into the Trusted Trader portal
Access the Trusted Trader portal and sign in using your credential (GCkey or Sign-in Partner). Once in the portal, you will see your company dashboard.
There are 4 main sections of the dashboard:
- company profile
- add and manage users
- application profile
- security profile
Step 2:
Fill out the 4 main sections on your dashboard
Company profile
Insert your company's basic information, including business address and primary contact. If your application is approved and your primary contact's information changes, update your company profile.
Add and manage users
Decide which of the 4 user roles your company will use and which employees will fill them. Use this section to add users to your company's Trusted Trader portal account and assign them to their roles. For more information on the different user roles, visit Assign and transfer account ownership.
Application profile
Answer questions about your company.
Security profile
Explain how your company meets PIP's minimum security requirements. Outline your physical, infrastructural, and procedural security measures. Respond truthfully to all questions in the security profile. You must complete a security profile for each division of your business.
Step 3:
Provide all required documentation
Attach/upload all required documentation to your application. If you do not, your application will be denied.
Step 4:
Submit application
Use the green Submit application button at the bottom of the dashboard page. The button only appears when all necessary fields have been completed. The green completion wheel in each section will show 100% complete.
Remember that only the account owner can submit the application.
Our standard is to process applications within 180 business days.
Due to COVID-19, we are unable to meet this standard at this time.
Step 5:
Complete the Certification and authorization to disclose information form (CADI)
The Certification and authorization to disclose information form, or CADI, allows the CBSA to share basic identifying information with our mutual recognition arrangement partners. By sharing this information, you may receive border facilitation in another country.
You may choose which foreign customs administration(s) you consent to share information with. The CBSA shares your:
- business name
- business address
- membership status
- membership dates
- business identifiers (for example, PIP identification number)
Step 6:
Get a site validation
After you have applied, a CBSA officer will review the security profile(s) to determine if you meet the program's minimum security requirements (MSRs).
If you meet the MSRs, the CBSA will perform a risk assessment.
Following a successful risk assessment, a CBSA officer may schedule a site visit with you. This is to verify the information provided in the security profile.
If your company successfully passes the site validation step, the CBSA will approve your PIP membership and activate your benefits.
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