Apply for, renew or replace a NEXUS card: How to apply

Step 1: Review privacy statements

Review Canada's privacy statement, the United States Privacy Act statement and the U.S. Federal Bureau of Investigation privacy statements before applying.

• Canada's privacy statement

  The information you provide in your application, including supporting documentation, and your biometric data is collected by the Canada Border Services Agency (CBSA) under the authority of the Customs Act and is protected pursuant to both the Customs Act and the Privacy Act. In accordance with Canadian laws and regulations, the information provided on your application will be shared with other government departments or agencies in Canada and the United States of America for the purpose of the operation of the NEXUS program and to conduct applicable checks and verifications to determine your eligibility and continued eligibility in the NEXUS program. If the required information is not provided, your application may not be processed and the authorization may not be granted.

  Information collected for the purpose of the operation of the NEXUS program may also be disclosed within the CBSA and to other government departments or agencies, including the Royal Canadian Mounted Police and the Canadian Security Intelligence Service, for their use, in accordance with section 107 of the Customs Act.

  Individuals to whom the information relates have rights of access to, correction of and protection of, their personal information under the Privacy Act. The collection, use, disclosure and retention of your personal information is described in Personal Information Bank # CBSA PPU 031. Instructions for obtaining information are provided in the CBSA's Information about Programs and Information Holdings (formerly Info Source), which is also available at public libraries and government public reading rooms.

  Individuals to whom the information relates also have the right to file a complaint to the Privacy Commissioner of Canada should they have a concern about how the CBSA handles their information. Consult the instructions for filing a privacy complaint.

• U.S. Privacy Act statement

  The authority to collect the information on this application, any supporting documentation, fingerprints, and other requested information is contained in Titles 8 and 19 of the U.S. Code and corresponding regulations. Furnishing the information on this form is voluntary; however, failure to provide all the requested information may be a basis for denying your application. It may also be provided to other government agencies (federal, state, local, and/or foreign) as permitted under the Privacy Act of 1974, 5 U.S.C. & 552a (2002) and other applicable law. All applicants are subject to a check of criminal information databases, immigration and customs databases, and other enforcement databases in order to determine eligibility for this program.

• U.S. Federal Bureau of Investigation privacy statements

  Please review these additional privacy statements:

  • FBI Privacy Act Statement
  • Noncriminal Justice Applicant's Privacy Rights

Step 2: Review terms and conditions

Refer to terms and conditions of the NEXUS program.

Step 3: Submit your application

You must submit your application online and pay the application processing fee through the Trusted Traveller Programs (TTP) System operated by U.S. Customs Border Protection (CBP).

To apply for NEXUS, you must:

1. go to the Trusted Traveller Programs System
2. choose the NEXUS program link
3. sign in using your Login.gov account information
4. proceed to complete your application

Step 4: Complete the interview

The application process includes an in-person interview. For more information, refer to After you apply.

How long it will take to process your application

Your application may be processed within 30 business days of receipt. The estimated processing time only applies to properly completed applications.

This estimate does not include the scheduling of your enrolment interview. Interviews depend on the availability of appointments at enrolment centres. There is currently a significant backlog for new applicants.

Third party representatives

Certain organizations offer to help you complete your NEXUS application to ensure accuracy. You do not need a third party representative to complete your NEXUS application. If you have a third party help you complete your application, you are still responsible for the information in your application.

Each application is reviewed and processed as it is received. Using a third party will not speed up the process.

Using a third party representative may result in:

• additional charges not included in the application processing fee
• delays in your membership being approved or issued
• your membership being denied