eManifest Portal
Help and Support
Client Support and Contact Information
- Visit the eManifest Client Support and Contact Information section for eManifest Portal client support and contact information.
For All Portal Users
- Quick Reference Guide (PDF, 388 KB)
A condensed guide featuring common user tasks in the eManifest Portal. - Glossary of Common Terms (PDF, 329 KB)
An explanation of important terms used in the eManifest Portal.
- eManifest Portal Terms and Conditions
- Terms and Conditions
For Highway Carriers
- Frequently Asked Questions (FAQs)
A list of useful answers to commonly asked questions related to the eManifest Portal. - eManifest Portal User Guide v2.2 (PDF, 11.3 MB)
A descriptive guide providing instructions for completing tasks in the eManifest Portal. - Electronic Commerce Client Requirements Document (ECCRD) - Chapter 7: Advance Commercial Information (ACI)/eManifest Highway Portal (PDF, 1.30 MB)
Information on eManifest data requirements and business rules, and eManifest Portal user information for the electronic submission of advance highway carrier data. - eManifest Portal Presentations
Presentations to help clients learn how to use the eManifest Portal.
For Freight Forwarders
- Frequently Asked Questions (FAQs)
A list of useful answers to commonly asked questions related to the eManifest Portal. - Electronic Commerce Client Requirements Document (ECCRD) - Chapter 8: Advance Commercial Information (ACI)/eManifest House Bill Portal v1.3 (PDF, 1 MB)
Information on eManifest data requirements and business rules, and eManifest Portal user information for the electronic submission of advance freight forwarder data. - eManifest Portal Presentations
Presentations to help clients learn how to use the eManifest Portal.
For Warehouse Operators and Brokers
- Frequently Asked Questions (FAQs)
A list of useful answers to commonly asked questions related to the eManifest Portal.
Icons used in the eManifest Portal
- Selecting a
or 
icon displays related help information in a new browser window. - An
icon next to a link or button indicates that when the link or button is selected, the information will be displayed in a new browser window. - The
icon will be displayed if an update to a Trade Document has been rejected by the CBSA. Select the Status link for the Trade Document to view the reject details
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